• Job Description

  Req#: 29566
  • This position is primarily remote but may require onsite presence at least quarterly.
  • JOB SUMMARY/PURPOSE
    
    • The Learning Impact and Tech Insights Specialist (Learning Data Insights Specialist) provides advanced technical and operational support for complex system configuration, data analytics, and regulatory readiness. Troubleshoots complex issues and supports Samaritan Health Services' (SHS) mandatory learning efforts by delivering accurate, timely, and actionable reporting on essential learning, including regulatory, accreditation, and legal requirements. Ensures the integrity, reliability, and usability of learning data, enabling leaders to make informed decisions that support compliance and continuous improvement.
  • Some responsibilities of this position include:
    
    • Develops, maintains, and distributes reports that track essential learning progress, including compliance with regulatory, accreditation, and legal requirements
    • Provides day-to-day operational management of learning platforms
    • Provides first-line customer service and technical support for learning platforms and technologies
  • DEPARTMENT DESCRIPTION
    
    • The Learning & Development department supports the development of necessary skills, knowledge, and competency across the SHS workforce and throughout the healthcare professional's continuum of learning and development. The department cultivates a dynamic culture of continuous learning and professional growth, empowering SHS learners to deliver exceptional care and services through innovative learning programs and initiatives.
  • EXPERIENCE/EDUCATION/QUALIFICATIONS
    
    • Bachelor's degree or equivalent experience required. A degree in a related field, such as education, data analytics, healthcare administration, or information systems, is preferred.
    • Two (2) years of experience producing data analysis and reporting required, preferably within a healthcare or regulatory environment.
    • Experience with analytics tools (e.g., Excel, Power BI, Tableau) and experience working with multiple data systems required.
    • Experience with LMS or learning-platform reporting and configuration strongly preferred.
    • Experience and/or training in the following preferred:
      
      • Adult learning theory.
      • Business or learning operations.
      • A healthcare setting.
      • Process documentation and improvement.
      • Automation tools, data analytics, and data management.
      • Learning evaluation frameworks (e.g., Kirkpatrick).
  • KNOWLEDGE/SKILLS/ABILITIES
    
    • Project Management - Ability to organize, plan and prioritize multiple fast-moving projects with changing priorities, drivers and dependencies. Ability to work effectively independently or as part of an integrated team to achieve a goal.
    • Communication - Effective written and verbal communication skills to perform group presentations, tactfully discuss issues, and listen to and understand complex information/situations. Ability to work with all levels within the organization, facilitate communication, and effectively document related activities.
    • Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
    • Leadership - Inspires, motivates, and guides others toward accomplishing goals. Achieves desired results through effective people management.
    • Compliance - Ability to evaluate information to determine compliance with laws, regulations, or standards. Use knowledge and judgment skills to determine whether events or processes comply. Familiarity with healthcare compliance standards and data-privacy requirements.
    • Community Relations - Ability to communicate to people internal and external to the organization and to represent the organization to customers, the public, academic and government partners, and other external sources.
  • PHYSICAL DEMANDS
    
    • Rarely
      (1 - 10% of the time)
      
      Occasionally
      (11 - 33% of the time)
      
      Frequently
      (34 - 66% of the time)
      
      Continually
      (67 - 100% of the time)
      
      CLIMB - STAIRS
      
      LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs
      
      LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
      
      LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
      
      CARRY 1-handed, 0 - 20 pounds
      
      BEND FORWARD at waist
      
      STAND
      
      WALK - LEVEL SURFACE
      
      KNEEL (on knees)
      
      ROTATE TRUNK Standing
      
      REACH - Upward
      
      PUSH (0-20 pounds force)
      
      PULL (0-20 pounds force)
      
      SIT
      
      CARRY 2-handed, 0 - 20 pounds
      
      ROTATE TRUNK Sitting
      
      REACH - Forward
      
      MANUAL DEXTERITY Hands/wrists
      
      FINGER DEXTERITY
      
      PINCH Fingers
      
      GRASP Hand/Fist
      
      None specified

• About the company

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