• Job Description

  Req#: 3675113
  Employer Industry: Legal Services
  
  Why consider this job opportunity:
  - Competitive compensation of $23-$26 per hour, based on experience
  - Limited overtime, with a maximum of 5 hours per week, promoting work-life balance
  - Comprehensive benefits package including medical, dental, vision, and 401(k) with employer contribution
  - Generous paid time off policy plus 12 paid holidays annually
  - Opportunities for career growth with supportive leadership and ongoing training
  - Paid Volunteer Time Off to support causes you’re passionate about
  
  What to Expect (Job Responsibilities):
  - Serve as the primary point of contact for co-counsel firms regarding case referrals and documentation
  - Track all incoming and outgoing referrals using firm systems to ensure accuracy and compliance
  - Conduct regular outreach to clients regarding case updates and satisfaction follow-ups
  - Support paralegals and attorneys with scheduling client meetings and maintaining client service standards
  - Collect and summarize client feedback to enhance communication and service processes
  
  What is Required (Qualifications):
  - Bachelor's degree or paralegal certification preferred
  - Minimum of 2 years of experience in a law firm, legal operations, or client relations role
  - Strong written and verbal communication skills with a professional and empathetic tone
  - Exceptional organizational and multitasking abilities with keen attention to detail
  - Proficiency with legal case management or CRM systems (Litify, Clio, or similar)
  
  How to Stand Out (Preferred Qualifications):
  - Experience coordinating with co-counsel or external legal partners
  - Familiarity with litigation or personal injury case processes
  - Comfortable analyzing and reporting referral metrics or client satisfaction data
  - Strong customer service orientation and problem-solving mindset
  
  #LegalServices #CareerOpportunity #CompetitivePay #WorkLifeBalance #GrowthOpportunities
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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