Kin Insurance
Licensed Customer Service Agent
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Job Description
- Req#: cf418cee-2b71-4dc5-9d49-138fdadab690
Employer Industry: Insurance Technology
Why consider this job opportunity:
- Salary up to $50,000
- $1,000 retention bonus payable after 6 months
- Comprehensive benefits including medical, dental, vision, and life insurance
- 16 days of accrued PTO plus 10 paid holidays
- Opportunity for career advancement and professional development
- Work remotely from various states across the U.S.
What to Expect (Job Responsibilities):
- Interact with current policyholders via phone, email, and chat
- Contact customers' banks/lenders to obtain additional details
- Create and update policies for customer review
- Submit payments and issue refunds
- Educate customers on policies and coverages
What is Required (Qualifications):
- Active Property & Casualty (P&C) or Personal Lines insurance license
- Experience in a call center or high incoming call volume environment
- Superior customer service skills
- Ability to work in a fast-paced environment with limited structure
- Proficient in Google Suite or similar tools
How to Stand Out (Preferred Qualifications):
- Bilingual (Spanish speaking)
- Home insurance experience highly preferred
- A strong need for efficiency and process improvement
#Insurance #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefitsAbout the company
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