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LICENSING SPECIALIST
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Job Description
- Req#: 533906
**Employer Industry: Government Regulatory Agency (Nursing)**
**Why Consider this Job Opportunity:**
- Hourly pay range up to $20.50
- Comprehensive benefits package including health and dental insurance, retirement plan, and paid holidays
- Opportunity for career advancement and growth within a government agency
- Supportive and collaborative work environment
- Chance to make a positive impact on public welfare by ensuring nursing competency
**What to Expect (Job Responsibilities):**
- Review and input application information into the agency database, conducting needs assessments and issuing deficiency notices as needed
- Assist clients with questions regarding licensure and certification requirements, including testing and fees
- Provide technical assistance based on research and interpretation of program rules and regulations
- Continuously evaluate and identify opportunities for process improvements to enhance client experience
- Compile and generate reports related to customer service surveys
**What is Required (Qualifications):**
- Minimum 1-year experience in data entry, customer support, licensing, or a related field
- High school diploma or equivalent
- Strong oral, written, and interpersonal communication skills
- Proficiency in Google Suite and Workspace
- Ability to apply problem-solving techniques to resolve complex technical issues
**How to Stand Out (Preferred Qualifications):**
- Experience in a regulatory or licensing environment
- Familiarity with the Nurse Practice Act and agency policies and procedures
- Strong analytical and research skills
- Experience in process improvement initiatives
- Background in customer service principles and practices
#GovernmentJobs #NursingRegulation #CareerGrowth #CustomerService #PublicWelfare
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