Support.com

Loan Closing Manager


PayCompetitive
LocationFarmington Hills/Michigan
Employment typeFull-Time

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  • Job Description

      Req#: 256531

      Description

      Loan Closing Manager, Vice President
      The Loan Closing Manager role will be responsible for management and oversight of a team consisting of Loan Closing Officers. The team is responsible for handling pre-closing and post-closing activities related to closing commercial loans for lending groups located across multiple locations including Texas, California and Michigan.

      Position Core Values
      Successful incumbents maintain strong leadership skills, are highly effective at time management, decision making, process management, conflict management, change management, written and verbal communication, customer-centricity, are collaborative, have high integrity, strive for excellence, are agile and work independently.

      Position Responsibilities:
      • Monitor team to ensure all required pre-closing and post-closing activities are completed in an accurate and timely manner.
      • Partner and effectively communicate with peers, lending groups, bank counsel and third parties to develop strong relationships and maintain collaboration.
      • Identify risks and implement controls for departmental responsibilities; manage the team through regulatory, legal, credit and documentation requirements.
      • Act as liaison to downstream LTS teams to partner in resolving deficiencies and streamlining processes.
      • Assist team in resolving process or business-related obstacles to closing loans.
      • Establish training and education to enhance team skills and limit key-person dependencies.
      • Participate in projects and service enhancements.
      • Coordinate change management activities; Effectively manage team through change.
      • Create and administer effective goals and development plans.
  • About the company

      Support.com, Inc. is a technical support company for businesses and consumers.

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