Company Description

We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

Job Description

About the Role

You will be instrumental in delivering the supply chain strategy, becoming the face of asos to our 3pl providers, creating and identifying opportunities for operational improvements, driving sustainability initiatives, leading and supporting a fantastic team of supply chain professionals. Working to deliver best in class operations, delivering cost savings via P&L and improving E2E customer experience. Our warehouse network includes 4 fulfilment centres and 5 returns centres, enabling us to provide next day delivery to most of our global customer base.

What You’ll be Doing

• Responsible for the day-to-day operations of the logistics and warehouse function, reporting to the Director of US operations. The role includes overseeing the overall process and procedures within the logistics and warehouse operations, with the objective of improving cost, service, and flexibility for the business, whilst creating a continuous improvement culture across the wider team.

• Maintain a strong focus on both costs and quality reviewing productivities, accuracy levels and performance SLAs.

• Presentation of project proposals, progress and best practice communicating to internal and external stakeholders

• Maintain & improve metrics via data analysis, using internal and external reporting data.

• Supporting and identifying Continuous Improvement plans in line with business objectives through by scoping and costing of proposed improvements.

• Management and development of relationships with key stakeholders, including Supply Chain Development, Delivery Solutions, Logistics, Inbound Supply Chain, Finance, Legal & Technology.

• Supporting our culture by driving Diversity, Equity & Inclusion strategies.

• Promote and improve Health and Safety metrics alongside our 3pl providers within our warehouses to support our business objectives

• You will be based primarily in Atlanta building face to face relationships with our onsite 3PL partner.

Qualifications

Who We’d Like to Meet

Experience

• Previous operational management experience of leading warehouse teams in an E–Commerce and retail environment is key for this role.

• Managed large teams in and at a senior level within a warehousing environment.

• Managing operational P&Ls successfully, understanding risks and opportunities and building financial budgets with a proven track record of successfully executing.

• Working within and with 3PLs, supply chain partners and automation with a record in improving customer journey, quality and delivering cost saving initiatives

• Enhancing performance levels and KPI’s through end-to-end supply chain management.

• History of identifying and improving warehouse processes via multitude of lean tools, removing waste & Nonvalue added processes, managing third parties through change management.

• Development & delivery of short, medium, long-term plans to support business growth.

• Proven experience in presenting data, articulating the subject clearly and concisely.

• Capable of thriving in a fast paced ever changing landscape where no day is ever the same.

• Capability planning experience managing labour spend vs volume throughput to highlight risks & opportunities.

• Developing warehouse operations, reacting to customer demands, changing landscapes, and evolving ways of working over several years of business growth.

• Collaborating with Tech & Warehouse teams and WMS systems to support improvements in fulfilment centres.

Additional Information

What’s in it for you?

• Employee discount (hello ASOS discount!)
• 14 days paid annual leave + an extra celebration day
• Discretionary performance related bonus scheme
• Access to a huge range of LinkedIn learning materials
• Private medical, dental & visual insurance
• Employee sample sales
• Benefits that focus on your health, wealth and winner self for you and your friends & family!

Our Commitments

We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how’re we doing it?

We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.

We have several employee networks that operate as safe spaces, to help support and celebrate our people, find out more here.

How can we support you to be your best self? Our Talent team will be happy to provide support e.g. if you need additional time to prepare for an assessment or you have requirements for any part of the interview/hiring process - just let us know by email or phone, whatever works best for you. It’s also our policy to interview all candidates with a disability who meet the minimum requirements for roles they have applied to.

If you have any questions about the policies we have in place to support our employees (e.g. our parental leave approach), just let our Talent team know.