Remote Jobs
LPN Call Center - Remote -Tampa, FL
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Job Description
- Req#: 2295911
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $35.72 per hour
- Comprehensive benefits package including equity stock purchase and 401k contribution
- Opportunity for career advancement and growth within the organization
- Flexibility to work remotely for residents of Florida
- Supportive and collaborative work environment
- Chance to make a positive impact on patient care and community resources
What to Expect (Job Responsibilities):
- Handle inbound calls from patients, patient representatives, providers, and other medical staff
- Assist callers with appointment scheduling, general facility information, and medical records requests
- Strictly adhere to established protocols for handling prescription refill requests and medical inquiries
- Verify and update patient information in the clinical information system
- Document all calls and actions taken within core systems
What is Required (Qualifications):
- High School Diploma or GED
- Current unrestricted Florida LPN license or compact license
- 2+ years of experience in a healthcare environment with direct customer contact
How to Stand Out (Preferred Qualifications):
- Medical office experience
- Electronic Medical Record experience
- Bilingual (English and Spanish)
- Ability to respond appropriately to patient questions regarding tests and treatments
- Computer experience (data entry, screen navigation, keyboarding)
#HealthcareServices #CustomerService #RemoteWork #CareerOpportunity #CompetitivePay
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