• Job Description

  Req#: JR231783

  Find your calling at Mercy!

  The Manager - Decision Intelligence provides leadership and technical direction for a team advancing enterprise decision intelligence capabilities. This role bridges hands-on engineering with strategic oversight guiding the design, deployment, and governance of intelligent decision systems that leverage Agentic AI, automation and frameworks. The manager ensures solution quality, scalability, and alignment with enterprise priorities while fostering team development and cross-functional collaboration.

  Position Details:

  Manager - Decision Intelligence

  Mercy Enterprise Analytics

  *Please note that as of the posting date of this job announcement, Mercy is unable to offer immigration sponsorship or visa assistance for this position. We encourage all eligible candidates, including U.S. citizens, permanent residents, and those with existing work authorization, to apply.

  The Manager - Decision Intelligence provides leadership and technical direction for a team advancing enterprise decision intelligence capabilities. This role bridges hands-on engineering with strategic oversight guiding the design, deployment, and governance of intelligent decision systems that leverage Agentic AI, automation and frameworks. The manager ensures solution quality, scalability, and alignment with enterprise priorities while fostering team development and cross-functional collaboration.

  Qualification(s):

  • E ducation: Degree in data science, computer science or related field experience.

  • Experience: Ten (10) years of relevant technical or business work experience, including two (2) or more years leading technical teams.

  Preferred Qualification(s):

  Decision Intelligence

  • Lead the design, development, and implementation of intelligent decision systems and workflows that integrate reasoning frameworks, automation layers, and AI-driven decision paths.
  • Define and enforce standards for testing, monitoring, and optimizing decision efficacy, transparency, and performance.
  • Guide development of reusable components, decision logic modules, and governance structures.
  • Translate business objectives into structured decision processes and ensure they align with enterprise AI strategies.
  • Oversee continuous improvement of decision intelligence frameworks using feedback, performance analytics, and adaptive learning mechanisms.
  • Direct integration of decision systems with APIs, and real-time data pipelines.
  • Oversee documentation, metadata management, and traceability for automated decisions.
  • Evaluate and implement emerging technologies to enhance decision system scalability and interoperability, and optimize decision efficacy, transparency, and performance.

  Leadership and Collaboration

  • Manage and mentor a team of Decision Engineers, foster a learning culture that emphasizes innovation and operational excellence.
  • Partner with business stakeholders and product owners to define priorities, timelines, and success metrics for intelligent automation initiatives.
  • Represent the Decision Engineering function in cross-departmental forums and technical reviews.
  • Communicate the business value of decision intelligence to senior leadership through visualizations, success metrics, and use-case storytelling.

  Data Governance and Compliance

  • Maintain standards for agent transparency, reproducibility, and compliance with enterprise data governance policies.
  • Support adherence to ethical AI and decision accountability frameworks.
  • Support audits, documentation, and quality assurance related to automated decision processes.

  Mercy Key Benefits:

  • Tuition Reimbursement up to $2,000 for continuing education
  • Health/Dental/Vision available after day one
  • Annual contribution of $100 per month to eligible co-workers enrolled in the Dependent Care FSA
  • Paid parental leave for new parents
  • 401k with employer match
  • Paid PTO for volunteering
  • Competitive salary
  • Future career growth!

  Find us at:

  Facebook | LinkedIn | Instagram | mercy.net | Mercy Careers

  EEO/AA/Minorities/Females/Disabled/Veterans

  Why Mercy?

  From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.

  Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.

• About the company

  Mercy, named one of the top five large U.S. health systems for four consecutive years by IBM Watson Health, serves millions annually. Mercy is one of the nation’s most highly integrated, multi-state health care systems, including more than 40 acute care, managed and specialty (heart, children’s, orthopedic and rehab) hospitals, convenient urgent care locations, imaging centers and pharmacies. Mercy has 900 physician practices and outpatient facilities, more than 4,000 Mercy Clinic physicians and advanced practitioners and 40,000-plus co-workers serving patients and families across Arkansas, Kansas, Missouri and Oklahoma. Mercy also has clinics, outpatient services and outreach ministries in Arkansas, Louisiana, Mississippi and Texas. In addition, Mercy's IT division, Mercy Technology Services, and Mercy Virtual commercially serve providers and patients from coast to coast.

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