• Job Description

  Req#: R-201292

  Career Category

  Training

  Job Description

  Job Description

  HOW MIGHT YOU DEFY IMAGINATION?

  You’ve worked hard to become the professional you are today and are now ready to take the next step in your career. How will you put your skills, experience and passion to work toward your goals? At Amgen, our shared mission—to serve patients—drives all that we do. It is key to our becoming one of the world’s leading biotechnology companies, reaching over 10 million patients worldwide. Come do your best work alongside other innovative, driven professionals in this meaningful role.

  Manager, Global Leadership Development and Coaching

  Live

  What you will do

  Let’s do this. Let’s change the world. Amgen is a values-based organization with a powerful sense of shared purpose toward our mission: to serve patients. Within Global Leadership Development and Coaching, we provide the capabilities, resources, and rewards of a global enterprise, while maintaining the entrepreneurialism and verve that marked our early days as a biotechnology pioneer. We encourage our team members to have fulfilling and meaningful careers through challenging assignments, career development, and valuable opportunities!

  JOB DESCRIPTION

  The Manager of global leadership, development and coaching is a pivotal role responsible for the development, delivery, pull-through and measurement of leadership, development and coaching training programs and initiatives that drive new leader development and the sustainment of core leadership and coaching competencies across Amgen teams. This role requires a combination of leadership, training knowledge, an understanding of coaching fundamentals, demonstrated presentation skills, cross-functional collaboration, budget management, proficiency with MS Teams, and solution-oriented thinking to unlock the potential of others to deliver performance for Amgen.

  ROLES & RESPONSIBILITIES

  Leadership Development:

  • Monitor and track all incoming field roster notifications to inform leadership, development and coaching team of new to role field leaders.
  • Manage new to role and existing field leadership development rosters as they pertain to leadership, development and coaching curriculum completions, certifications and follow up.

  • Manage all onboarding communications to trainee and their managers
  • Work in a highly cross-functional manner and manage changing priorities across several key customers
  • Continually assess ways of working and find opportunities to improve, standardize, or streamline business processes.
  • Proactively communicate with training teams and partners across functions to ensure strategic alignment and to seek opportunities for increase efficiencies
  • Serving as an advocate and point of contact on technology and process related issues with all incoming leader new hires, their managers, and training team
  • Run and/or distribute reports from various systems (e.g., LMS, Tableau, Zoho) including quarterly new hire training metrics
  • Manage/update new hire leader checklist associated with new to DM and new to field director learning
  • Lead, manage and deliver new to role First line leader development programs and curriculum, specifically the new to role DM onboarding program(CMDP)

  • Support and drive special projects as needed

  • Continuously collaborate with cross-functional teams to assess, update and optimize the training curriculum, ensuring it remains relevant and effective.
  • Partner across the Leadership, Development and coaching and field sales leadership teams to plan and execute the annual field director meeting and as needed for bu specific leadership development mtgs(live/virtual).
  • Lead and maintain the leadership, development and coaching SharePoint site.

  Curriculum Development:

  • Partner with the leadership, development and coaching team to maintain a structured and organized curriculum of development content , including presentations, leader guides, manuals, e-learning modules, and hands-on exercises for new to role and existing first line field leaders(DM, Field Directors).

  • Manage and update a structured onboarding program for new to role Field Leaders(DM, Field Directors).
  • Partner across the leadership, development and coaching team and field sales leadership teams to organize and manage all content curriculum for the annual field director meeting.

  Cross-Functional Collaboration:

  • Collaborate with cross-functional stakeholders, including field sales leadership, L&P Leaders, GCC and GCO cross functional leaders to ensure alignment between sales leadership development and other functions.

  • Work closely with sales leadership to manage the timing, deployment and communications associated with all leadership, development and coaching programs.

  Training Delivery:

  • Lead and manage the timing, execution and communications related to all field leadership development & coaching programs in partnership with regional, field sales training and/or appropriate cross-functional partners.

  • Partner with the leadership, development and coaching team to manage all training content with a global with local approach keeping all cross-functions teams informed of updates.
  • Support the planning and execution of a variety of training methods, such as role-playing, simulations, and workshops, to enhance skill development.

  • Monitor and evaluate the effectiveness of training programs through assessments and feedback.

  Budget & Vendor Management:

  • Actively contribute to the management of the leadership, development and coaching budget, ensuring cost-effective training solutions.
  • Responsible for the leadership, development and coaching learning budget, providing phasing to achieve project specific goals, and meeting budget deadlines

  • Assist in the evaluation, selection and management of external training vendors as needed, ensuring a seamless process and alignment with organizational goals.
  • Act as the liaison for all vendor requests and pull-through.

  Innovation:

  • Stay up to date with emerging trends and technologies in leadership, development and coaching.

  • Escalate innovative approaches to leadership, development and coaching, including the use of technology, and data analytics.

  • Continuously seek opportunities to improve the overall leadership, development and coaching experience.

  Performance Measurement:

  • Achieve key performance indicators (KPIs) and metrics to measure the impact of sales leadership, development and coaching on organizational results.
  • Work consistently with L6b and L6 roles to achieve and effectively track KPI achievements for leadership, development and coaching team.

  • Regularly analyze leadership, development and coaching data while actively seeking feedback to identify trends, gaps and areas for improvement.

  Team Leadership:

  • Consistently contribute as a leader of the leadership, development and coaching team and overall L&P team to achieve our goals and objectives as a team.

  GENERAL LEADERSHIP

  As a leader in an organization that impacts the work and success of teams everywhere at Amgen, this role:

  • Is responsible for leading and coaching for success were applicable

  • Promotes Amgen internally and externally as a great place to work

  • Fosters a climate that embraces Diversity & Inclusion (D&I)

  • Is accountable for his/her own compliance and also for the compliance of all individuals in his/her team and others across cross-functional communities. As such, leads the way and leads by example by demonstrating full knowledge and commitment to all applicable policies.

  Win

  What we expect of you

  We are all different, yet we all use our unique contributions to serve patients. The analytics professional we seek is collaborative with these qualifications.

  Basic Qualifications:

  Doctorate degree

  OR

  Master’s degree and 2 years of analytics experience

  OR

  Bachelor’s degree and 4 years of analytics experience

  OR

  Associate's degree and 8 years of analytics experience

  OR

  High school diploma / GED and 10 years of analytics experience

  Preferred Qualifications:

  • Familiar with technologies and applications, and hands-on experience to analyze, synthesize, and integrate various secondary data

  • Strong knowledge in data, analytics, research, and/or dashboarding & reporting approach

  • Capable to identify & define business problem, and address through data, analytics, and research

  • Proficient analysis and project management skills to turn unstructured business issues into action plans that result in meaningful strategic or tactical recommendations

  • Ability to drive implementation to enhance methodologies and standard processes

  • Strong Oral, Written presentation skills, with ability to explain complex concepts verbally or visually via ppt

  • Consistently engage and collaborate effectively with cross-functional team to shape brand strategy and understand risks and opportunities

  Thrive

  What you can expect of us

  As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being.

  The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is posted. Actual salary will vary based on several factors including but not limited to, relevant skills, experience, and qualifications.

  Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including:

  • Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts.

  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan

  • Stock-based long-term incentives

  • Award-winning time-off plans and bi-annual company-wide shutdowns

  • Flexible work models, including remote work arrangements, where possible

  Apply now

  for a career that defies imagination

  Objects in your future are closer than they appear. Join us.

  careers.amgen.com

  Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  .

  Salary Range

  98,018.00 USD - 121,174.00 USD

• About the company

  Amgen is one of the world’s leading biotechnology companies. Amgen is a values-based company, deeply rooted in science and innovation to transform new ideas and discoveries into medicines for patients with serious illnesses.

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