• Job Description

  Req#: 238097

  Overview

  Where Better Careers Begin!Massage Envy Norwalk: 607 Main Ave Suite 9, Norwalk, CT 06851

  Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Norwalk franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

  Perks & Pay:

  • Competitive base pay of $23 - $25/ hour plus bonuses and commissions
  • Healthcare including supplimental insurances such as Dental, Hospital Accidental and more!
  • Discretionary matching 401(k)
  • Vaction Pay and Sick Pay
  • Employee referral bonus program
  • Employee Assistance Program
  • A flexible schedule for a better work/life balance
  • In-depth product and service training
  • Employee membership and service discounts
  • 30% off all SkinCare products and 15% off all other retail

  Qualified Candidates:

  • Have management and sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
  • Are natural leaders who can build relationships while motivating, coaching and supporting a team
  • Can have tough conversations in a professional and constructive manner
  • Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission
  • Goals and performance driven to set the example for a team
  • Prioritizes tasks to accomplish all action items in a timely fashion
  • Is able to educate guests on our Wellness Program and close at a 20% or higher

  Day-to-Day:

  • Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
  • Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
  • Effectively resolve customer challenges while maintaining a safe and therapeutic environment
  • Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
  • Develop positive relationships and build confidence with employees, members, and guests

  Culture & Support:

  • Award programs (like Manager of the Year)
  • Leadership Training and Development that is invested in YOUR success
  • A caring community that strives to celebrate individuality and share knowledge

  If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

  *ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

  Salary

  $23 - $25/ hr

  Job ID

  2025-238097

• About the company

  The leading name in massage, and collectively, across franchised locations, Massage Envy is America’s #1 skin care provider. While that may describe us, it doesn’t define us. At its core, the Massage Envy franchise network is a community of artists, healers, and wellness professionals united in one purpose: helping people feel their best through regular massage and skin care so they can do more of what they love.

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