• Job Description

  Req#: R-0000061825

  Come Work with Us!
  
  At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.
  
  Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

  Job Title

  Manager, Process Excellence

  Job Description

  What is the opportunity?

  As a Manager for Process Excellence you will be dedicated to the RBC Insurance Lean Six Sigma program. The position is a key and strategic operating role to Business/Functional/GTO unit leadership and plays a critical role in the achievement of the overall success of RBC’s transformational change efforts.

  What will you do?

  • Proven Lean Six Sigma (LSS), Process Improvement subject matter expert, project team leader, and technical and cultural change agent.

  • Develop and maintain project work plans, including change management (e.g. influencing; removing barriers; etc.), and implementation management (for flawless project execution).

  • Develop and maintain a planned and prioritized list of initiatives with the business(s) supported aligned to the RBC strategic priorities which drive value to the organization

  • Deliver transformational change and meet aggressive process improvement targets that are directly aligned with the RBC strategy. Identify and break down barriers to project progress. •Have a strategic and execution focused mindset.

  • Proactively identify opportunities for transformational change and engage Project Champions, Business/Functional/GTO Unit leaders and others to evaluate and prioritize those opportunities.

  What will you need to succeed?

  • 5+ years of experience leading medium to large projects that delivered a high level of value (benefit/cost), with a high level of complexity and uncertainty

  • Post-secondary education or equivalent experience. LSS Black Belt Certification and PMP certification or equivalent

  • Lean Six Sigma (DMAIC) and Project Management Technical Knowledge; comprehensive understanding of LSS and Project Management concepts and processes with a proven track record of success. Demonstrate the skills in complex situations involving transformational impact.

  • The ability to work with businesses to diagnose business problems, adept at process mapping, data collection and analysis

  • The ability to collaborate with project team to generate process improvement solutions using LSS tools and present them to Senior Management/Executives

  • Utilize your impact and influence skills to drive change and deliver on process improvement solutions

  • The ability to identify critical success factors, performance targets, defining objectives and scope; successfully utilize techniques for assessing processes and establishing benchmarks for process performance.

  What's in it for you?

  • A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans

  • Competitive pay and high-earning potential

  • All the tools, training, and team support you need to grow your career

  • Flexible work/life balance options

  • Sophisticated RBCI software tools to boost your productivity

  Job Summary

  Address:

  MISSISSAUGA, Ontario, Canada

  City:

  CAN-ON-MISSISSAUGA

  Country:

  Canada

  Work hours/week:

  37.5

  Employment Type:

  Full time

  Platform:

  Insurance

  Job Type:

  Regular

  Pay Type:

  Salaried

  Posted Date:

  2023-06-15

  Application Deadline:

  2023-07-01

  Inclusion and Equal Opportunity Employment

  At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.
  
  We also strive to provide an accessible candidate experience for our prospective employees with different abilities. Please let us know if you need any accommodations during the recruitment process.

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  Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at rbc.com/careers.

• About the company

  Royal Bank of Canada (RBC), is a diversified financial services company. The Company provides personal and commercial banking, wealth management services, insurance, investor services and capital markets products and services on a global basis. The Com...

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