• Job Description

  Req#: 18801

  For more than 170 years, The Hanover has been committed to delivering on our promises and being there when it matters the most. We live our values every day, demonstrating we CARE through our values, Sustainability initiatives and inclusive corporate culture .

  Our Hanover Specialty Insurance Brokers team is seeking a Manager Surplus Lines Compliance to join their growing team. This is a full time, exempt role. This is a hybrid or remote opportunity.

  POSITION OVERVIEW:
  Within Hanover Specialty Insurance Brokers, a Wholesale Brokerage Agency, we are seeking an experienced and proactive Specialty Manager for Surplus Lines Compliance. This player/coach role involves managing our relationship with our filing vendor, resolving compliance tags, and communicating regulatory changes to our internal team and partners. The individual will report to the Assistant Vice-President (AVP) of HSIB and oversee the coordination of timely filing uploads and payments to our vendor. Staying informed about insurance regulations pertaining to surplus lines are key responsibilities. Additionally, this position will manage a Surplus Lines Filing and Tax Associate and potentially a future accounting associate role.

  IN THIS ROLE, YOU WILL BE RESPONSIBLE FOR:

  • Vendor Management: Oversee and manage the relationship with our filing vendor, ensuring efficient collaboration and compliance within our contractual agreement.
  • Compliance Tag Resolutions: Oversee the prompt resolution of the compliance tags to ensure adherence to state regulations.
  • Regulatory Communication: Act as the primary liaison between the states surplus lines regulatory departments and internal teams, effectively communicating any changes in surplus lines regulations and ensuring organizational compliance.
  • Filing and Payment Oversight: Coordinate and oversee timely and accurate filing uploads to our vendor, review invoices for accuracy, while maintaining detailed records for audit purposes.
  • Regulatory Monitoring: Stay informed of current surplus lines insurance regulations, providing guidance to internal teams to ensure compliance.
  • Internal Process Management: Develop and refine internal work-flow processes to enhance compliance efficiency and effectiveness.
  • Team Management: Supervise and mentor a Surplus Lines Tax Associate with the potential to manage other associates as the team expands.
  • Surplus Lines License Management: Oversee and manage the department’s surplus lines licenses for both entities and individuals, ensuring all licenses are current and compliant with state regulations. This will include license renewals and maintaining detailed records on SL Licensed staff.

  WHAT YOU NEED TO APPLY:

  • Bachelor’s degree strongly preferred; equivalent experience will be considered.
  • Minimum 3+ years in Property/Casualty surplus lines compliance experience.
  • Surplus Lines/Wholesale Brokerage/Agency State Association experience a plus.
  • Established relationships with surplus line regulatory staff facilitating compliance and timely communication.
  • Experience working with state surplus lines forms and requirements.
  • Strong analytical abilities with attention to detail.
  • Proficiency in Microsoft Excel is essential.
  • Open-mindedness and adaptability to change.
  • Positive attitude with a flexible approach to managing tasks.
  • Ability to multi-task and manage multiple priorities effectively
  • Ability to work hybrid or home based and collaborate with team using video conferencing.

  CAREER DEVELOPMENT:

  It’s not just a job, it’s a career, and we are here to support you every step of the way. We want you to be successful and fulfilled. Through on-the-job experiences, personalized coaching and our robust learning and development programs, we encourage you – at every level – to grow and develop.

  BENEFITS:

  We offer comprehensive benefits to help you be healthy, build financial security, and balance work and home life. At The Hanover, you’ll enjoy what you do and have the support you need to succeed.

  Benefits include:

  • Medical, dental, vision, life, and disability insurance
  • 401K with a company match
  • Tuition reimbursement
  • PTO
  • Company paid holidays
  • Flexible work arrangements
  • Cultural Awareness Day in support of IDE
  • On-site medical/wellness center (Worcester only)
  • Click here for the full list of Benefits

  EEO statement:

  The Hanover values diversity in the workplace and among our customers. The company provides equal opportunity for employment and promotion to all qualified employees and applicants on the basis of experience, training, education, and ability to do the available work without regard to race, religion, color, age, sex/gender, sexual orientation, national origin, gender identity, disability, marital status, veteran status, genetic information, ancestry or any other status protected by law.
  
  Furthermore, The Hanover Insurance Group is committed to providing an equal opportunity workplace that is free of discrimination and harassment based on national origin, race, color, religion, gender, ancestry, age, sexual orientation, gender identity, disability, marital status, veteran status, genetic information or any other status protected by law.”
  
  As an equal opportunity employer, Hanover does not discriminate against qualified individuals with disabilities. Individuals with disabilities who wish to request a reasonable accommodation to participate in the job application or interview process, or to perform essential job functions, should contact us at: HRServices@hanover.com and include the link of the job posting in which you are interested.

  Privacy Policy:

  To view our privacy policy and online privacy statement, click here .

  
  Applicants who are California residents: To see the types of information we may collect from applicants and employees and how we use it, please click here .
  

• About the company

  The Hanover Insurance Group, Inc. is an insurance company based in Worcester, Massachusetts.

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