J.P. Morgan
Managing Director - Chase MyHome Lending Product Executive
PayCompetitive
LocationTempe/Arizona
Employment typeFull-Time
This job is now closed
Job Description
- Req#: 210485518
- Set strategic direction and vision for the Chase MyHome product team
- Define priorities and drive team efficiencies and effectiveness throughout the product lifecycle
- Collaborate across other product teams to build seamless client journeys and create strategies that deepen customer relationships across the organization
- Develop and implement a long-term strategy to effectively engage customers, based on market opportunity valuation, sales and pricing, and customer needs
- Define and take responsibility for decisions and activities that significantly impact the organization’s P&L, related metrics, and Product OKRs
- Understand the underlying technology that drives products, including ownership of tech assets needed for product development
- Remove roadblocks, resolve impediments and find creative solutions to keep teams moving forward
- Manage other senior managers, fostering a security-first mindset and ensuring the organization's risk and controls frameworks are in place
- Promote talent, diversity and inclusion by managing to the unique capabilities and distinctions of team
- Represent the firm at industry forums
- 10 years+ of demonstrated results in product management and proven expertise in driving complex digital experience and strategy
- Experience leading product lines that require complex operational systems and programming, have a number of complex regulatory concerns and have a major impact on the corporation's profitability
- Experience identifying strategic solutions and creating a trusting environment that encourages others to develop creative solutions to realize the firm's strategy
- Experience working through thought leadership and influence in a highly matrixed environment
- Experience optimizing environments for teams, removing impediments and managing executive sponsorship to accomplish goals o Working in scaled agility frameworks (Lean, Agile, etc.) and using Agile backlog management tools (Jira, Confluence)
- Ability to conceptualize new ideas and synthesize large amounts of data to tell a relevant story
- Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design and data sciences representatives.
- Demonstrated communication and influence with executives, stakeholders, regulators and matrix managed partners
- Well-versed on innovation and technology trends across the industry
- BS/BA required; MBA preferred
- Subject matter expertise in Home Lending business preferred
As a Managing Director of Product in the Home Lending Transformation team, you will have the unique opportunity to shape the future of our Chase MyHome digital engagement platform. Your role will encompass supporting the customer's entire Home Lending Journey, from loan shopping to securing a home loan, and utilizing home management features. You will collaborate across teams within Home Lending and Consumer Lending to create compelling customer experiences and deepen Chase relationships. Your work will be central to our Home Lending digital business strategy, impacting over 1 million customer visits per month.
Job Responsibilities:
Preferred qualifications, capabilities and skills:
Preferred qualifications, capabilities and skills:
About the company
J.P. Morgan is a leader in financial services, offering solutions to clients in more than 100 countries with one of the most comprehensive global product platforms available. We have been helping our clients to do business and manage their wealth for more than 200 years. Our business has been built upon our core principle of putting our clients' interests first.