• Job Description

  Req#: R04599
  Employer Industry: Biotechnology and Pharmaceuticals
  
  Why consider this job opportunity:
  - Salary up to $134,000
  - Eligibility for short-term and long-term incentive programs
  - Comprehensive benefits suite, including medical, dental, vision, and wellness resources
  - Opportunity for career advancement and growth within a pioneering biotechnology company
  - Work in a dynamic and innovative environment focused on addressing unmet medical needs
  - Ability to contribute to meaningful advancements in healthcare through organ transplant technology
  
  What to Expect (Job Responsibilities):
  - Serve as a primary point of contact for healthcare providers and patients, addressing medical inquiries via phone and email
  - Manage and document inquiries using approved scripts and standard response documents
  - Triage inquiries to determine if they are on- or off-label and escalate as necessary
  - Recognize and report adverse events and product complaints to the appropriate departments
  - Collaborate with Medical Information Managers and other colleagues on resource development and training programs
  
  What is Required (Qualifications):
  - Bachelor's Degree in nursing and Registered Nurse (RN) with state licensure
  - Minimum of 5 years of customer-facing experience in the pharmaceutical industry or hospital settings
  - Strong working knowledge of medical terminology and regulations related to Medical Information
  - Exceptional verbal and written communication skills, with the ability to actively listen
  - Ability to work under pressure while managing multiple projects and responsibilities
  
  How to Stand Out (Preferred Qualifications):
  - 3+ years of clinical nursing experience in pulmonary hypertension or related fields
  - 1+ years of medical writing experience
  - Familiarity with metrics related to customer service efficiency and satisfaction
  - Clinical experience in pulmonary hypertension, interstitial lung disease, or similar conditions
  
  #Biotechnology #Pharmaceuticals #HealthcareCareers #MedicalInformation #CareerGrowth
  
  "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."

• About the company

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