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Medical Information Specialist (Remote - PST)
5 days agoWhat's your preference?
Job Description
- Req#: R04601
Employer Industry: Biotechnology and Pharmaceutical
Why consider this job opportunity:
- Salary up to $134,000
- Eligible for short-term and long-term incentive programs
- Comprehensive benefits suite, including medical, dental, and vision healthcare
- Paid time off and paid parental leave
- Opportunity for career advancement and development in a pioneering company
- Work in a dynamic environment focused on innovative solutions for rare diseases
What to Expect (Job Responsibilities):
- Serve as the first point of contact for healthcare providers and patients, addressing medical inquiries through Global Medical Information
- Manage inbound and outbound communications via phone and email, ensuring compliance with approved responses
- Recognize and report adverse events and product complaints to Global Patient Safety
- Collaborate with Medical Information Managers and other colleagues on resource development and training projects
- Document all inquiries and communications accurately in accordance with established procedures
What is Required (Qualifications):
- Bachelor's Degree in nursing and Registered Nurse (RN) licensure
- 5+ years of customer-facing experience in the pharmaceutical industry, including medical information or clinical experience
- Working knowledge of medical terminology and awareness of regulations related to Medical Information
- Excellent organizational and superb verbal and written communication skills
- Ability to work successfully under pressure and manage multiple projects
How to Stand Out (Preferred Qualifications):
- 3+ years of clinical nursing experience in pulmonary hypertension and/or interstitial lung disease
- 1+ years of medical writing experience
- Understanding of metrics related to call efficiency and customer satisfaction
- Clinical experience in pulmonary hypertension and/or interstitial lung disease
- Previous experience in a PH coordinator role
#Biotechnology #Pharmaceuticals #MedicalInformation #CareerOpportunity #HealthcareCareers
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