Remote Jobs
Medicare Customer Service Rep
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Job Description
- Req#: MEDIC006002
Employer Industry: Health Insurance
Why consider this job opportunity:
- Starting hourly rate of $19.60/hour, with potential variation based on county SCA rates
- Performance bonus and/or merit increase opportunities available
- 401(k) plan with a 100% match for the first 3% of salary and a 50% match for the next 2% (100% vested immediately)
- Comprehensive health insurance, dental insurance, and telehealth services starting on DAY 1
- 100% remote work opportunity within approved states, offering flexibility
- Professional and leadership development programs to support career growth
What to Expect (Job Responsibilities):
- Respond to inquiries from medical providers related to Medicare Part A and Part B topics
- Educate customers on coverage, claim submission, and self-service options
- Research and resolve inquiries using multiple systems to provide clear and accurate responses
- Maintain knowledge of Medicare processing systems and ensure adherence to regulatory guidelines
- Support other departments as needed to meet performance requirements
What is Required (Qualifications):
- High School Diploma or GED or equivalent
- Minimum of 1 year of customer service experience in health insurance or Medicare claims
- Ability to work in a fast-paced, high-volume call center environment
- Proficiency in Microsoft Office Suite and customer service software
- Strong verbal and written communication skills with attention to detail
How to Stand Out (Preferred Qualifications):
- Knowledge of Medicare Part A and/or Part B program guidelines
- Familiarity with insurance, medical coding, and medical terminology
- 1 or more years of customer service experience in Home, Health, and Hospice (HH&H) or claims processing
#HealthInsurance #CustomerService #RemoteWork #CareerDevelopment #MedicareSupport
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