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Medicare Grievance Customer Service Lead Representative - Cigna Healthcare - Remote
This job is now closed
Job Description
- Req#: 24009106
Employer Industry: Healthcare Services
Why Consider this Job Opportunity:
- Competitive pay up to $60,000 annually
- Opportunity for career advancement and growth within the organization
- Work remotely with a reliable internet connection
- Supportive and collaborative work environment
- Chance to make a positive impact on member satisfaction and healthcare experience
What to Expect (Job Responsibilities):
- Correspond with members, providers, and regulators regarding decisions and actions
- Collaborate with various departments within the organization
- Adhere to all Compliance/Program Integrity requirements and HIPAA Regulations
- Promote individual professional growth and development through education and skills competency
- Support department-based goals contributing to the organization's success
What is Required (Qualifications):
- Minimum of one year of health insurance/managed care experience
- Strong written and verbal communication skills
- PC proficiency in Microsoft Office products
- Ability to manage large caseloads in a fast-paced environment
- Demonstrated problem-solving and organizational skills
How to Stand Out (Preferred Qualifications):
- One year of health insurance/managed care experience in Appeals and Grievances functions
- Three years of experience in customer service, call center, or claims processing in managed care
- Ability to converse and collaborate effectively with physicians and physician personnel
#HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #RemoteWork
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