Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

Ready to explore a career path? Start your journey.

What You’ll Do

• Working with client local stakeholders to integrate global process mandates and requirements into locally achievable and beneficial processes
• Map and identify complimentary and contradictory processes in existing and future process maps from a local market perspective
• Integrate and connect all aspects of process from approvals, routing, technology, payments, compliance and reporting in addition to operational service excellence
• Working with operations teams to translate agreed process into SOP’s
• Drive internal and external team engagement, education and training to ensure maximum understanding, adherence and returns on identified process and SOP’s
• Document and track SOP’s and KPI adherence throughout the program management
• Consistently look for opportunities to enhance and optimize the program’s effectiveness and efficiency
• Manage all internal and external relationships with key stakeholders at a local market level
• Represent local perspectives on the global team to ensure alignment on program objects and deliverables

What We’re Looking For

• Advanced diploma or university degree in hospitality, tourism, marketing or a related field.
• Proven understanding of Strategic Meetings Management and the key components of a program
• Must be proficient in Microsoft software including word, excel and powerpoint applications
• Proficient in Events Software, i.e. EventsPro, Starcite, Cvent or similar
• Ability to work within budgetary parameters, meeting critical deadlines, and handle multiple projects simultaneously.
• Excellent communication skills, written, oral and interpersonal are essential with ability and present and engage at a senior stakeholder level
• Knowledge / Experience in Group Air, Transient Ticketing considered an advantage
• Understanding of Strategic Meetings Management programs and principals
• Understanding of the pharmaceutical industry considered an advantage
• Minimum of 5 years proven event management experience

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more.

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

• Develop the skills you want when the time is right for you, with global tuition assistance, access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

• We strive to champion Diversity, Equity, and Inclusion in every aspect of our business at GBT. You can connect with colleagues through our global Inclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

• Wellbeing resources to support mental and emotional health for you and your immediate family.

• And much more!

All qualified applicants will receive equal consideration for employment without regard to age, gender identity (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, race, color, religion, creed, national origin, disability, veteran status, citizenship or marital status. It is our policy to maintain an equal-opportunity environment free from intimidation, harassment or bias for our candidates, colleagues, clients and suppliers.

We are committed to providing reasonable accommodation to individuals with disabilities. Please, let your recruiter know if you need an accommodation at any point during the hiring process. For more details, please consult GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!