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Member Engagement Service and Sales Advisor - Fully Remote in Texas - March 16th start
4 days agoWhat's your preference?
Job Description
- Req#: MEMBE001937
Employer Industry: Firearms and Self-Defense Services
Why consider this job opportunity:
- Starting salary of $21.00/hour
- Eligible for commission based on performance
- 23 Days of Personal Time Off and 8 Company Holidays, plus a paid day of Volunteer Service annually
- 100% Remote work from your home office, eliminating commute time
- Robust Insurance Coverage Options including Medical, Dental, Vision, HSA, FSA, Life, STD, & LTD
- Opportunity to work with a nationally recognized company focused on member engagement and customer experience
What to Expect (Job Responsibilities):
- Engage with customers, members, and prospects via voice and digital channels to resolve issues and strengthen relationships
- Provide knowledgeable and respectful responses without scripts
- Use a "find needs, fill needs" approach to offer solutions and sell memberships and products
- Address concerns with empathy and detail, retaining members contemplating non-renewal
- Collaborate with your team for continuous learning and growth
What is Required (Qualifications):
- High School diploma or equivalent required; Associate's degree or higher preferred
- Prior work history in customer service and sales roles is required
- Must pass and maintain Producer Property and Casualty License; paid training is provided
- Excellent interpersonal skills complemented by strong written and verbal communication abilities
- Computer fluency with a working knowledge of software applications and advanced internet functions
How to Stand Out (Preferred Qualifications):
- Self-defense knowledge and training, familiarity with firearms is preferred but not necessary
- Experience in fielding customer concerns via phone, digital chat, social media, and SMS/text
#Firearms #CustomerService #RemoteWork #CareerOpportunity #SalesRole
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