Employer Industry: Automotive and Travel Services

Why consider this job opportunity:
- Generous, front-loaded Paid Time Off (PTO) with no need to wait for accrual
- Comprehensive benefits including Medical, Dental, and Vision coverage
- 401(k) with up to 6% company matching and immediate vesting
- Opportunity to earn additional PTO days for community volunteer work
- Free AAA Premier Membership and various discounts on travel and services
- Work in a supportive and inclusive team environment with a focus on employee engagement

What to Expect (Job Responsibilities):
- Handle customer inquiries and service requests across multiple communication channels
- Provide roadside assistance and manage the complete roadside experience
- Process membership sales, renewals, and general account maintenance
- Utilize business systems to deliver exemplary customer service
- Achieve performance and sales goals while accepting coaching from leadership

What is Required (Qualifications):
- High school diploma or equivalent
- Previous customer service experience
- Call center or dispatch experience preferred
- Superior active listening and communication skills
- Ability to adapt to a fast-paced work environment and utilize multiple computer systems simultaneously

How to Stand Out (Preferred Qualifications):
- Experience in a call center or dispatch role
- Proven ability to handle multiple communication channels effectively
- Strong technical aptitude for using various computer systems

#AutomotiveServices #CustomerSupport #RemoteWork #CareerGrowth #CommunityEngagement

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