NHS

Membership Governance Manager


Pay35,392.00 - 42,618.00 / year
LocationAshton-Under-Lyne/England
Employment typeFull-Time

This job is now closed

  • Job Description

      Req#: C9245-24-0373?language=en&page=62&sort=publicationDateDesc

      Job summary

      Membership Governance Manager

      This is an exciting opportunity to join our team. This new role will work closely with the Company Secretary across both Tameside & Glossop Integrated Care NHS Foundation Trust and Stockport NHS Foundation Trust, to lead and develop an effective Council of Governors and Membership as a key statutory function within the governance model of Foundation Trusts.

      You will be responsible for the development and implementation of an effective membership strategy, enabling fulfilment of all aspects of membership recruitment and engagement. You will need to ensure effective arrangements are in place for the Council of Governors to fulfil their statutory duties, supporting the Company Secretary with respect to key statutory duties.

      This is a great opportunity for an individual with experience of building effective relationships with a wide range of stakeholders, with an organised and systematic approach.

      You will co-ordinate the work plan and agenda setting process for the Council of Governors, and be responsible for servicing the meeting which will include preparation and distribution of papers including attending and producing minutes and follow up actions. You will therefore need to be organised, have good administrative skills, be able to communicate verbally and in writing. The role will entail taking minutes, but support will be provided should you need development in this area.

      Interviews 25th July 2024

      Main duties of the job

      The post holder will be responsible for the development and implementation of an effective membership strategy, enabling fulfilment of all aspects of membership recruitment and engagement. S/he willensure effective arrangements are in place for the Council of Governors to fulfil their statutory duties, supporting the Company Secretary with respect to key statutory duties.

      This is a great opportunity for an individual with experience of building effective relationships with a wide range of stakeholders, with an organised and systematic approach.

      About us

      Tameside and Glossop Integrated Care NHS Foundation Trust provides a range of services both within the hospital and across our community for both adults and children. Stockport NHS Foundation Trust provides hospital services for children and adults across Stockport and the High Peak, as well as community health services for Stockport, Both Trusts treats over 500,000 patients per year.

      Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.

      We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.

      We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.

      Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.

      Date posted

      02 July 2024

      Pay scheme

      Agenda for change

      Band

      Band 6

      Salary

      £35,392 to £42,618 a year Per annum

      Contract

      Permanent

      Working pattern

      Full-time, Flexible working, Home or remote working

      Reference number

      245-MGR6TB-06-24

      Job locations

      Silver Springs Building/Stepping Hill Hospital

      Fountain Street / Poplar Grove

      Ashton-under-Lyne / Stockport

      OL6 9RW


      Job description

      Job responsibilities

      To ensure effective arrangements are in place for the Council of Governors to fulfil their statutory duties, specifically supporting the Company Secretary with respect to key statutory duties.

      Enable and support the governors to fulfil their roles effectively by providing a high level of administrative support, including acting as first point of contact, taking enquiries via multiple communication channels and responding accurately and efficiently. To provide an efficient and effective liaison service to the membership in matters relating to member support or involvement, offering a problem solving approach to the issues raised.

      Develop and deliver a programme of regular membership events to attract new members and to maintain the interest and involvement of current members, including co-ordinator of the Annual Members Meeting.

      Co-ordinate the work plan and agenda setting process for the Council of Governors (and its Committees). Arrange meeting dates and prepare and collate papers for distribution and publication; attend meetings; produce and circulate minutes; and coordinate the identification and completion of actions arising, to support governors in fulfilling their statutory duties.

      To work with the Council of Governors to design an effective and comprehensive long-term membership strategy.

      Guidance to governors that ensures highly complex and sensitive information regarding the Foundation Trusts can be disseminated to the wider public.

      To manage the process of formal governor elections.

      To ensue a well-developed approach to membership recruitment and be responsible for the management of the Trust's membership database.

      To co-ordinate the approach tomembership engagement, enabling governors to fulfill their statutory duties.

      Job description

      Job responsibilities

      To ensure effective arrangements are in place for the Council of Governors to fulfil their statutory duties, specifically supporting the Company Secretary with respect to key statutory duties.

      Enable and support the governors to fulfil their roles effectively by providing a high level of administrative support, including acting as first point of contact, taking enquiries via multiple communication channels and responding accurately and efficiently. To provide an efficient and effective liaison service to the membership in matters relating to member support or involvement, offering a problem solving approach to the issues raised.

      Develop and deliver a programme of regular membership events to attract new members and to maintain the interest and involvement of current members, including co-ordinator of the Annual Members Meeting.

      Co-ordinate the work plan and agenda setting process for the Council of Governors (and its Committees). Arrange meeting dates and prepare and collate papers for distribution and publication; attend meetings; produce and circulate minutes; and coordinate the identification and completion of actions arising, to support governors in fulfilling their statutory duties.

      To work with the Council of Governors to design an effective and comprehensive long-term membership strategy.

      Guidance to governors that ensures highly complex and sensitive information regarding the Foundation Trusts can be disseminated to the wider public.

      To manage the process of formal governor elections.

      To ensue a well-developed approach to membership recruitment and be responsible for the management of the Trust's membership database.

      To co-ordinate the approach tomembership engagement, enabling governors to fulfill their statutory duties.

      Person Specification

      Education and Qualifications

      Essential

      • Degree level qualification or relevant significant substantial experience
      • Evidence of further professional development

      Knowledge

      Essential

      • Knowledge of good practice in membership organisations
      • Understanding of corporate governance in at least one sector (private / public / charity)

      Desirable

      • Knowledge of NHS Foundation Trust governance arrangements

      Experience

      Essential

      • Experience working in related areas gaining the necessary skills and experience for the post.
      • Experience in report writing, presentation, influencing and persuasion, developing action plans to cover a range of complex activities.
      • Experience of working productively with partner organisations, groups and committees.
      • Experience in planning, managing and delivering events to a high standard.

      Desirable

      • Experience of working with patients and/or public in engagement processes.
      • Knowledge of the social and cultural demographics of Stockport and Tameside & Glossop communities.

      Skills and Abilities

      Essential

      • Ability to produce accurate, high-quality reports, minutes, presentations, briefings and analysis requiring attention to detail at all times.
      • Proficient use of MS Word, MS Powerpoint, e-mail and internet applications.
      • Excellent organisational, communication, presentation and interpersonal skills and ability to prioritise workload to meet changing demands.
      • Expected to occasionally deal with complaints, handling them in a sensitive manner to reach an adequate conclusion.
      • Ability to work unsupervised, on own initiative, to meet challenging deadlines.
      • Ability to maintain high standards of diplomacy and confidentiality. Problem solving skills with ability to act on decisions.
      Person Specification

      Education and Qualifications

      Essential

      • Degree level qualification or relevant significant substantial experience
      • Evidence of further professional development

      Knowledge

      Essential

      • Knowledge of good practice in membership organisations
      • Understanding of corporate governance in at least one sector (private / public / charity)

      Desirable

      • Knowledge of NHS Foundation Trust governance arrangements

      Experience

      Essential

      • Experience working in related areas gaining the necessary skills and experience for the post.
      • Experience in report writing, presentation, influencing and persuasion, developing action plans to cover a range of complex activities.
      • Experience of working productively with partner organisations, groups and committees.
      • Experience in planning, managing and delivering events to a high standard.

      Desirable

      • Experience of working with patients and/or public in engagement processes.
      • Knowledge of the social and cultural demographics of Stockport and Tameside & Glossop communities.

      Skills and Abilities

      Essential

      • Ability to produce accurate, high-quality reports, minutes, presentations, briefings and analysis requiring attention to detail at all times.
      • Proficient use of MS Word, MS Powerpoint, e-mail and internet applications.
      • Excellent organisational, communication, presentation and interpersonal skills and ability to prioritise workload to meet changing demands.
      • Expected to occasionally deal with complaints, handling them in a sensitive manner to reach an adequate conclusion.
      • Ability to work unsupervised, on own initiative, to meet challenging deadlines.
      • Ability to maintain high standards of diplomacy and confidentiality. Problem solving skills with ability to act on decisions.

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Additional information

      Certificate of Sponsorship

      Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

      From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

      Employer details

      Employer name

      Tameside and Glossop Integrated Care NHS Foundation Trust

      Address

      Silver Springs Building/Stepping Hill Hospital

      Fountain Street / Poplar Grove

      Ashton-under-Lyne / Stockport

      OL6 9RW


      Employer's website

      https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

      Employer details

      Employer name

      Tameside and Glossop Integrated Care NHS Foundation Trust

      Address

      Silver Springs Building/Stepping Hill Hospital

      Fountain Street / Poplar Grove

      Ashton-under-Lyne / Stockport

      OL6 9RW


      Employer's website

      https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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