• Job Description

  Req#: C9348-25-2598?language=en&page=397&sort=publicationDateDesc

  Job summary

  An exciting opportunity has become available for a proactive and dedicated Mental Health Administrator to join Winchester City Primary Care Network. This part-time role will support four GP practices: The Friarsgate Practice, Badger Farm Surgery, St Clements Surgery, and St Paul's Surgery.

  We are seeking a motivated and enthusiastic individual with strong verbal and written communication skills, excellent time management, and a high level of IT proficiency. The ideal candidate will be confident working across various computer systems and demonstrate a full range of administrative capabilities.

  Key attributes include:

  Strong organisational skills and the ability to prioritise tasks effectively.

  A team player who can also work independently using their own initiative.

  Responsibilities will include:

  General administrative support such as data entry, typing, and word processing.

  Minute-taking and coordination of meetings, including triage and multidisciplinary team (MDT) meetings.

  Supporting the smooth running of mental health services across the PCN.

  We offer; -

  Flexible working

  Access to a variety of training

  Fantastic annual leave allowance

  Great pension scheme

  Discounts

  Extensive health and wellbeing hub and signposting

  For an informal discussion about the role please contact --

  Sarah Heath sarah.heath@southernhealth.nhs.uk / 07827 058893

  Main duties of the job

  To provide administrative support to the Mental Health Primary Care team across the surgeries associated within your Primary Care Network PCN.

  To maintain and develop good working relationships with all members of staff within the Mental Health environment, including but not limited to: PCN staff, HIOW teams, multidisciplinary teams, patients, visitors and any other external agencies.

  To liaise with users of the service, carers and other voluntary and non-statutory agencies.

  To attend regular team meetings and being aware of and working to the Hampshire and Isle of Wight NHS Foundation Trust policies and procedures.

  To time manage and prioritise own work, using initiative consistently. To coordinate an appropriate diary management system and effective efficient use of office space for the clinical team.

  To act as a point of contact for the PCN Team Lead and wider team and be able to respond within the agreed guidelines using own initiative.

  To send appointment reminders and questionnaires to patients.

  To prepare MDT meeting documentation and provide administrative support during and after the meeting.

  To manage the team's EMIS task box.

  To record the team's patient outcome measures.

  To monitor and utilise IT systems and databases, providing support to the clinical team.

  About us

  Hampshire and Isle of Wight Healthcare NHS Foundation Trust is a newly established organisation, bringing together expertise from across mental health, learning disabilities, community, and physical health services. We are dedicated to delivering compassionate, high-quality, and accessible care to the diverse communities of Hampshire and the Isle of Wight.

  With over 13,000 dedicated staff working across more than 300 sites, we place patients and staff at the centre of everything we do. Our goal is to create an integrated healthcare system that improves accessibility and ensures more consistent care for patients. By working together, we aim to improve patient outcomes, drive innovation, and meet the unique needs of the populations we serve.

  Our Trust unites services from Southern Health, Solent NHS Trust, Isle of Wight NHS Trusts community and mental health teams, as well as Hampshire CAMHS, originally part of Sussex Partnership NHS Foundation Trust. This transformation enables us to deliver more seamless care across the region, ensuring that patients receive the right support, in the right place, at the right time.

  Join us as we embark on this exciting journey to shape the future of healthcare across Hampshire and the Isle of Wight. We are deeply committed to our CARE values of compassion, accountability, respect, and excellence, and offer outstanding opportunities for career development, training, and collaborative working.

  Details

  Date posted

  03 November 2025

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  348-MNH-9368

  Job locations

  Friarsgate Surgery

  Stockbridge Road, Weeke

  Winchester

  Hampshire

  SO22 6EL

  
  

  St Pauls Surgery

  Alison Way

  Winchester

  Hampshire

  SO22 5DD

  
  

  Badgers Farm Surgery

  Badger Farm Road

  Winchester

  Hampshire

  SO22 4QB

  
  

  St. Clements Surgery

  Tanner Street

  Winchester

  Hampshire

  SO23 8AD

  
  

  Job description

  Job responsibilities

  Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

  We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

  Job description

  Job responsibilities

  Further information about the Trust and this role can be found on the Job Description and Person Specification document attached. It is important to us that we ensure our recruitment processes are accessible and inclusive to everyone - if as a potential candidate you are concerned a person specification may prevent or restrict your application for employment as a result of unintentional barriers on the grounds of your sex, race, age, sexual orientation, religion/belief or disability please initially contact the Trust's Recruitment team - detailed in the advert. The Trust will seek to resolve this issue wherever possible.

  We are happy to talk Flexible Working - all requests for flexible working options can be discussed as part of the interview process.

  Person Specification

  Qualifications

  Essential

  • GCSE 'O' level education including either English or Maths -- Grade C or above
  • ECDL, NVQ Level 3 in business administration or similar
  • OR
  • In depth experience in an administrative role
  • OR
  • evidence of continuous professional development particularly organisational systems, business administration
  • Computer literate, good working knowledge of standard MS Office packages including Word, Outlook and Excel.

  Experience

  Essential

  • Experience of working in a dynamic environment that is subject to rapid change due to operational pressures
  • Experience of multi-disciplinary team working

  Desirable

  • Experience of hospital or primary care patient information systems such as RIO, PAS, System One,
  • Experience of multi-disciplinary team working including developing positive working relationships between clinical & non-clinical staff
  • Experience of providing administration support within a health care environment

  Person Specification

  Qualifications

  Essential

  • GCSE 'O' level education including either English or Maths -- Grade C or above
  • ECDL, NVQ Level 3 in business administration or similar
  • OR
  • In depth experience in an administrative role
  • OR
  • evidence of continuous professional development particularly organisational systems, business administration
  • Computer literate, good working knowledge of standard MS Office packages including Word, Outlook and Excel.

  Experience

  Essential

  • Experience of working in a dynamic environment that is subject to rapid change due to operational pressures
  • Experience of multi-disciplinary team working

  Desirable

  • Experience of hospital or primary care patient information systems such as RIO, PAS, System One,
  • Experience of multi-disciplinary team working including developing positive working relationships between clinical & non-clinical staff
  • Experience of providing administration support within a health care environment

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Hampshire and Isle of Wight Healthcare NHS Foundation Trust

  Address

  Friarsgate Surgery

  Stockbridge Road, Weeke

  Winchester

  Hampshire

  SO22 6EL

  
  

  Employer's website

  https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  Hampshire and Isle of Wight Healthcare NHS Foundation Trust

  Address

  Friarsgate Surgery

  Stockbridge Road, Weeke

  Winchester

  Hampshire

  SO22 6EL

  
  

  Employer's website

  https://hiowhealthcare.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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