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Job Description
- Req#: 25-00001
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Manage MLS support emails and calls ensuring timely and effective assistance to members while maintaining a high level of service.
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Develop and deliver engaging and effective training sessions (on-site, off-site, and virtual) for MLS and MAARdata related services and products.
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Explore and implement new ways to enhance the user experience with MLS systems.
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Develop creative and compelling educational and promotional materials for MLS products and services.
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Actively promote MLS benefits and MAAR's property records software, MAARdata, to members.
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Collaborate with the CEO, MLS Director, and Support Team to plan and execute projects and initiatives.
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Assist in implementing enhancements and upgrades to Paragon, MAARdata and related systems.
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Assist the MLS Director in onboarding new products and services.
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Provide input and support for strategic initiatives that improve system functionality and member satisfaction.
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Identify and implement commercial strategies to enhance the user experience with commercial information exchange.
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Building and maintaining relationships to ensure success of the implementation of the new system.
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Staff liaison for the commercial council.
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Plan and execute engaging member events in partnership with the commercial alliance.
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Participate in MLS Information Network Committee meetings to stay informed on trends and updates.
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Stay informed on technology trends and the evolving MLS and real estate landscape to help ensure MAAR remains innovative and competitive.
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Perform additional duties as required to support the team and members.
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Exceptional customer service skills, with a focus on creating positive member experiences.
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Strong presentation and communication skills to deliver training and promote MLS tools effectively.
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Technical aptitude for learning and teaching MLS systems and tools.
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Ability to quickly learn new technology and software.
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Highly organized and detail-oriented, with the ability to manage multiple tasks simultaneously.
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Strong collaboration and teamwork skills to work effectively across departments.
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A proactive and solutions-focused mindset with a strong drive to exceed expectations.
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Familiarity with MLS systems (e.g., Paragon) and property record software.
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Experience in project management or working on technical projects.
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Marketing or content creation experience to develop engaging promotional materials.
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Knowledge of the real estate industry is a plus.
MLS Manager Job Description:
Who We Are & What We Do:
The Memphis Area Association of REALTORS® (MAAR) is one of Tennessee's largest local REALTOR® associations, encompassing Shelby, Fayette, Tipton, Hardin, Hardeman and McNairy Counties. MAAR's focus is serving and representing real estate professionals as well as providing real estate information to the public. We have a mission to work in cooperation with REALTORS® to create a favorable environment for real estate commerce through legislative advocacy, standards enforcement, database management, communication and professional development.
What We're Looking For:
We are seeking a dynamic and tech-savvy professional to join our team as an MLS Manager.
This role requires a vibrant, "above and beyond" personality, a passion for member engagement, and the organizational skills to manage multiple responsibilities efficiently. The ideal candidate will assist in project management, provide outstanding MLS support and education, help elevate our outreach to membership, and contribute to the development and execution of commercial outreach initiatives. Real estate industry knowledge is highly preferred but not required. Drive, enthusiasm, and the ability to connect with members are essential. The MLS Manager will report to and work closely with the MLS and MAARdata Director to achieve organizational goals.
What Your Day Looks Like:
MLS Support, Education & Member Outreach
Project Management Assistance
Commercial Outreach
General Responsibilities
Required Skills:
Preferred Skills:
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We review every resume that is received. Unfortunately, we are unable to respond to every candidate. It usually takes one to two weeks for us to review your application. All applications will remain on file for consideration for future opportunities. Thank you in advance for your application!
The Deamer Group is an equal opportunity employer with a goal of recruiting a diverse workforce to meet the hiring needs of our clients.-
About the company
Welcome to the TDG Network. For all your national recruiting and staffing needs. Executive Search specialities are: Marketing/Communications, Finance/Accounting, Human Resources, Administrative, IT, Database Mgmt, Nonprofit
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