About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things– whether they’re buying a home, building a business or saving for things big or small.

• Support the smart entrepreneurs in our Small Business network
• Hold deep conversations with customers to add value, uncover and meet financial needs
• Find and grow opportunities for new business through identifying customer’s core needs

ANZ's Small Business Banking area is an exciting business providing a full range of solutions to small businesses around Australia. Our customer focused proposition and enthusiastic, committed team has helped generate significant growth and we now have a number of opportunities for business to business sales professionals to join us and help build our success further.

As a National Small Business Specialist, you will connect with care to business customers to help them start, run and grow their business. You will help new and existing customer by connecting with them through inbound/outbound and managing anz.com enquiries. By conducting quality needs based conversations to really understand the customer, their business and their goals you will be in a position to use your expert understanding of cash flow concepts and ANZ products to make tailored recommendations to help the customer. You will also have an understanding of the fundamentals of lending and refer the customer to specialist who can help.

Role Location: Level 1C, 833 Collins Street, Docklands VIC 3008
Role Type: Permanent
Schedule: Full Time

What will you bring?

To grow and be successful in the role, you will ideally bring the following:

• Professional phone manner/etiquette
• Excellent communication skills
• Adhering to structured roster/operating rhythm
• Understanding of small business & commercial markets
• Understanding of Money In, Managing Money, Money Out and cash flow concepts
• Thorough knowledge of ANZ procedure, products and services

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

Why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com. You may apply for this role by visiting ANZ Careers and searching for reference number 54547

Job Posting End Date

20/11/2023 , 11.59pm, (Melbourne Australia)