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Network Operations Analyst I (Remote, US) AIP1974
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Job Description
- Req#: 3779
Employer Industry: Information Technology Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to develop expertise in data networking and systems engineering
- Work in a fast-paced, high-volume support environment
- Participate in continuous improvement efforts within the Network Operations Center (NOC)
What to Expect (Job Responsibilities):
- Monitor and manage customer networks using network and element management systems
- Identify, troubleshoot, and resolve network and device issues; escalate as needed by established service level agreements (SLAs)
- Document, track, and close incidents using internal trouble ticketing systems
- Support and direct field system installations while enforcing network and security standards
- Participate in on-call rotations and respond to network events as needed
What is Required (Qualifications):
- Associate's degree in Information Technology, Computer Science, or related field preferred
- 0-3 years of experience in a Network Operations Center (NOC), help desk, or IT support environment
- Familiarity with network monitoring tools, ticketing systems, and change management processes
- Strong troubleshooting and diagnostic skills in networked environments
- Commitment to continuous learning and professional growth in network operations
How to Stand Out (Preferred Qualifications):
- Experience with RF/wireless technologies and IP-based systems
- Adaptability to changing technologies, processes, and customer requirements
#InformationTechnology #NetworkOperations #CareerOpportunity #ContinuousLearning #CustomerSupport
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