• Job Description

  Req#: E0047-25-0002?language=en&page=189&sort=publicationDateDesc

  Job summary

  The Northolt Greenford Perivale (NGP) Primary Care Network is looking for a driven, collaborative, and strategically minded PCN Manager to support the delivery and development of primary care across the network. This is a rare opportunity to join a high-performing PCN and work closely with two experienced Clinical Directors to shape the future of primary care for over 70,000 patients.

  Salary Band 8a

  Contract 12 Months Fixed Term Part-Time 10 hours per week

  Main duties of the job

  Support the Clinical Directors in delivering all PCN DES, IIF, and enhanced service requirements.

  Oversee service development, monitor delivery against KPIs, and lead performance reporting.

  Assist in data collection, audits, and evaluation to inform continuous improvement.

  Contribute to the implementation of governance and compliance frameworks (e.g., DSAs, DPAs, Network Agreements, GDPR, FOI, health and safety).

  Coordinate PCN-wide operations, including service planning.

  Ensure compliance with national and local contractual obligations.

  Maintain oversight of financial systems and reporting.

  Lead and support collaborative working between practices and partner organisations.

  About us

  The Northolt Greenford Perivale Primary Care Network (NGP PCN) consists of 11 GP Practices Serving 70,000 patients.Theyare proud of Their track record of effective joint working, full deployment of ARRS roles, and consistent excellence across QOF and Enhanced Services. They are seeking a leader who can build on this strong foundation and help them meet the demands of the 2025/26 contracts and beyond.

  Details

  Date posted

  19 May 2025

  Pay scheme

  Other

  Salary

  £15,064.40 a year Including HCAS

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Part-time, Flexible working, Home or remote working

  Reference number

  E0047-25-0002

  Job locations

  The Brentano Suite

  915 High Road

  London

  N12 8QJ

  
  

  Job description

  Job responsibilities

  Stakeholder Engagement

  Build and maintain effective relationships with Clinical Directors, Digital Transformation leads, Network Manager, Practice Managers, GPs, and wider ARRS teams.

  Act as the PCNs primary liaison with commissioners, local authorities, federations, and external stakeholders.

  Promote shared working across all 11 member practices to support integrated care and innovation.

  Represent the PCN in collaborative system-wide forums and external meetings.

  Performance Monitoring

  Support the Clinical Directors in delivering all PCN DES, IIF, and enhanced service requirements.

  Oversee service development, monitor delivery against KPIs, and lead performance reporting.

  Assist in data collection, audits, and evaluation to inform continuous improvement.

  Contribute to the implementation of governance and compliance frameworks (e.g., DSAs, DPAs, Network Agreements, GDPR, FOI, health and safety).

  Operational Coordination

  Lead day-to-day operational management of the PCN, ensuring efficient service delivery across member practices.

  Support strategic and business planning alongside Clinical Directors and the PCN Senior Management Finance Managers, GP Federation Manager and Digital Transformation Leads.

  Support the development and implementation of new services and care models across practices.

  Oversee administrative and HR functions, including support for the GP Federation Manager and ARRS team.

  Financial Oversight

  Provide financial input in collaboration with the Clinical Director to Finance Managers.

  Assist with contract and finance reporting across PCN.

  Ensure financial decisions support long-term sustainability and service quality.

  Job description

  Job responsibilities

  Stakeholder Engagement

  Build and maintain effective relationships with Clinical Directors, Digital Transformation leads, Network Manager, Practice Managers, GPs, and wider ARRS teams.

  Act as the PCNs primary liaison with commissioners, local authorities, federations, and external stakeholders.

  Promote shared working across all 11 member practices to support integrated care and innovation.

  Represent the PCN in collaborative system-wide forums and external meetings.

  Performance Monitoring

  Support the Clinical Directors in delivering all PCN DES, IIF, and enhanced service requirements.

  Oversee service development, monitor delivery against KPIs, and lead performance reporting.

  Assist in data collection, audits, and evaluation to inform continuous improvement.

  Contribute to the implementation of governance and compliance frameworks (e.g., DSAs, DPAs, Network Agreements, GDPR, FOI, health and safety).

  Operational Coordination

  Lead day-to-day operational management of the PCN, ensuring efficient service delivery across member practices.

  Support strategic and business planning alongside Clinical Directors and the PCN Senior Management Finance Managers, GP Federation Manager and Digital Transformation Leads.

  Support the development and implementation of new services and care models across practices.

  Oversee administrative and HR functions, including support for the GP Federation Manager and ARRS team.

  Financial Oversight

  Provide financial input in collaboration with the Clinical Director to Finance Managers.

  Assist with contract and finance reporting across PCN.

  Ensure financial decisions support long-term sustainability and service quality.

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or equivalent relevant experience
  • Leadership/management qualification or equivalent experience in healthcare
  • Understanding of NHS primary care structures
  • Project management or business qualification (e.g., Level 5, MBA)
  • Knowledge of QOF, Enhanced Services, and NHS long-term plans

  Desirable

  • Project management or business qualification (e.g., Level 5, MBA)
  • Knowledge of QOF, Enhanced Services, and NHS long-term plans

  Experience

  Essential

  • At least 12 months in a senior healthcare management or operations role.
  • Experience managing multi-disciplinary teams and services.
  • Understanding of ARRS and PCN DES frameworks.
  • Experience in HR processes including recruitment, appraisal, and staff development.
  • Knowledge of the Local Area.
  • Excellent interpersonal, verbal, and written communication.
  • Confident working with a wide range of stakeholders including. clinicians and commissioners.
  • High proficiency in Microsoft Office and digital tools.
  • Ability to analyse data, manage risk, and maintain compliance.
  • Strong time management and ability to prioritise workload effectively.
  • Confident decision-maker and problem-solver.

  Desirable

  • Experience working in a PCN or multi-practice environment.
  • Experience with financial planning and service redesign.
  • Familiarity with Systm1 or NHS reporting tools.

  Personal Attributes

  Essential

  • Proactive and resilient under pressure
  • Collaborative and supportive leadership style
  • High levels of integrity and discretion
  • Motivated by service quality and patient care
  • Flexible, positive, and solutions-focused

  Desirable

  • Efficient in Microsoft 365

  Person Specification

  Qualifications

  Essential

  • Educated to degree level or equivalent relevant experience
  • Leadership/management qualification or equivalent experience in healthcare
  • Understanding of NHS primary care structures
  • Project management or business qualification (e.g., Level 5, MBA)
  • Knowledge of QOF, Enhanced Services, and NHS long-term plans

  Desirable

  • Project management or business qualification (e.g., Level 5, MBA)
  • Knowledge of QOF, Enhanced Services, and NHS long-term plans

  Experience

  Essential

  • At least 12 months in a senior healthcare management or operations role.
  • Experience managing multi-disciplinary teams and services.
  • Understanding of ARRS and PCN DES frameworks.
  • Experience in HR processes including recruitment, appraisal, and staff development.
  • Knowledge of the Local Area.
  • Excellent interpersonal, verbal, and written communication.
  • Confident working with a wide range of stakeholders including. clinicians and commissioners.
  • High proficiency in Microsoft Office and digital tools.
  • Ability to analyse data, manage risk, and maintain compliance.
  • Strong time management and ability to prioritise workload effectively.
  • Confident decision-maker and problem-solver.

  Desirable

  • Experience working in a PCN or multi-practice environment.
  • Experience with financial planning and service redesign.
  • Familiarity with Systm1 or NHS reporting tools.

  Personal Attributes

  Essential

  • Proactive and resilient under pressure
  • Collaborative and supportive leadership style
  • High levels of integrity and discretion
  • Motivated by service quality and patient care
  • Flexible, positive, and solutions-focused

  Desirable

  • Efficient in Microsoft 365

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Ealing GP Federation

  Address

  The Brentano Suite

  915 High Road

  London

  N12 8QJ

  
  

  Employer's website

  http://www.ealinggp.com/ (Opens in a new tab)

  Employer details

  Employer name

  Ealing GP Federation

  Address

  The Brentano Suite

  915 High Road

  London

  N12 8QJ

  
  

  Employer's website

  http://www.ealinggp.com/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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