• Job Description

  Req#: 5339034
  Salary: $26.38 - $33.10 Hourly
  Location : Tacoma, WA
  Job Type: Career Service - Full Time
  Remote Employment: Flexible/Hybrid
  Job Number: 26-00579
  Department: Planning and Public Works
  Division: PPW Sewer Customer Service
  Opening Date: 05/11/2026
  Closing Date: 5/18/2026 11:59 PM Pacific
  
  Description
  Summary
  Why it's a great opportunity: In this role, you will provide clerical support across multiple operational areas within Sewer & Water Utilities. Your responsibilities include coordinating staff communications, preparing letters and correspondence, managing shared email inboxes, overseeing supply orders, and scheduling rooms. You will also support daily operations by triaging and submitting CSRs, distributing building communications, and assisting with purchase orders, process invoices, and PCARD verifications. You will also support the SoundGRO Fertilizer customer order processing. Strong proficiency in MS Word, Excel and Workday is valuable. Your experience will play a key role in supporting team operations and contributing to the continued success of the department.
  
  Why it's a great department: PPW stewards a healthy and vibrant community by collaboratively planning and investing in our people, infrastructure, systems, and policies. PPW's team has more than 800 members that collaborate, innovate and inspire in performing essential services to the community. The department is responsible for the County road and levee systems, sewer systems, airports, ferries, building permits, environmental review, sustainability, community planning, and code enforcement - just to name a few!
  
  How to be successful in the role: Your success will come from your organizational skills, attention to detail, commitment to delivering excellent customer service, ability to manage multiple priorities and a proactive approach.
  
  Your future in this role: You will have access to professional development through robust online learning and other training opportunities throughout your career to ensure your success. This position has multiple career growth and promotional opportunities in Pierce County to build on a great career while directly impacting the communities in Pierce County.
  
  Core daily responsibilities:
  
  • Prepare a variety of routine material and correspondence from written material and recording; proofread and ensure correct grammar, spelling, punctuation and capitalization on department correspondence.
  • Organize, maintain and retrieve information and documents from files and records.
  • Process requisitions, vouchers and invoices; validate payments and place orders for department.
  • Maintain simple bookkeeping, financial and statistical records requiring some technical accounting knowledge; receive and receipt various payments, fees and fines; makes proper distribution and record entries, or code incoming material for further processing.
  • Perform receptionist and general office duties; respond to routine inquiries by telephone or person to person; fulfill requests for publications or office supplies.
  • Take minutes at meetings. Operate standard office equipment such as copiers, typewriters, personal computers or word processors, postage machines, calculators and recorders. May verify, code and proofread input and output data.
  • Assist in specially assigned data searches to develop or recover information from non-standard sources. Assist in the compilation and evaluation of data to meet defined objectives.
  • Receive and process routine to moderately complex forms and applications, i.e., determines regulatory or procedural compliance; computes or verifies data, fees or payments; assists in the proper completion of forms or documents; and research governing directives to answer questions and resolve routine problems encountered. May also provide information and advice in response to questions raised by the public serve
  
  Minimum Qualifications
  
  
  • Additional education or related experience may substitute for the recruiting requirements.
  • One year of general clerical work experience.
  • A resume and cover letter are required for this position.
  
  As a condition of employment, the applicant will need to authorize and complete a background check. Information received from the background check is reviewed case-by-case and will not necessarily remove an applicant from consideration.
  
  Supplemental Information
  To be considered for this opportunity please:
  
  • Complete and submit a detailed online Pierce County Employment Application by selecting "APPLY" above or go to:
  • If you have a question about this opportunity, please email the Recruitment Team at and specify the Job Number and Title.
  • If you do not have internet access, you may visit your local public library or any WorkSource location and use their computers.
  • Individuals needing accommodation in the application, testing process or need this job announcement in an alternative format may call Human Resources at (253) 798-7480, at least two days prior to the need.
  
  This is a competitive selection process. Your application will be reviewed and evaluated for the quality and quantity of education/experience in the areas listed. Applicants whose qualifications most closely correspond to the County's needs will be eligible for further consideration. Notification of application status normally occurs 2 to 3 weeks after the closing date. Short notice may be given to applicants to participate in further selection processes which may include assessments, phone screen, and interviews.
  
  At Pierce County, diversity, equity, and inclusion means commitment, not a single step. We strive to foster an inclusive environment that supports equitable access to opportunities throughout your career. We want to recruit, develop, and maintain a talented workforce from various backgrounds, cultures, lifestyles, and perspectives, committed to our vision. Employees of the County have local, direct, and visible impact in our diverse community. Will you join us in keeping Pierce County a place people are proud to call home?
  We are unable to sponsor or take over sponsorship of an employment visa at this time.
  Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Pierce County offers a competitive benefits package that offers flexibility and peace of mind. We are proud to offer Employee Resource Groups, a focus on professional development in our , and a County Book Club.
  
  We understand that your life revolves around more than just your career and that your priority is making sure that you and your family maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of and , , staff training and other compensation benefits that you can mix and match to meet your current and future needs.
  
  Our benefits:
  
  Vacation (Annual Leave)
  After approximately six months, employees receive six days of vacation leave.
  Since we value your experience, the amount of vacation you can accrue increases the longer you work with us. Vacation accrues on a bi-weekly basis for full-time employees as follows:
  
  Vacation Accruals:
  During years 1-3, 12 Days
  During years 4-7, 16 Days
  During years 8-13, 20 Days
  During years 14-18, 23 Days
  During years 19, 24 Days
  During years 20, 25 Days
  During years 21, 26 Days
  During years 22, 27 Days
  During years 23, 28 Days
  During years 24, 29 Days
  During years 25 & thereafter, 30 Days
  
  A maximum of 45 days may be carried from one year into the next.
  Pro-Rated for Part-Time based on % of 1.0 FTE.
  
  Military Leave:
  Pierce County has a proud history of supporting the armed forces and provides members of the armed forces with up to 21 days paid military leave per state fiscal year.
  
  Holidays:
  Some full-time employees are entitled to eleven paid holidays as follows:
  New Year's Day - January 1
  Martin Luther King, Jr's birthday - Third Monday in January
  President's Day - Third Monday in February
  Memorial Day - Last Monday in May
  Juneteenth - June 19
  Independence Day - July 4
  Labor Day - First Monday in September
  Veteran's Day - November 11
  Thanksgiving Day - Fourth Thursday in November & Friday after
  Christmas Day - December 25
  
  Personal Holidays:
  Regular full-time and regular part-time employees, and employees occupying limited duration positions, shall also receive two additional paid personal holidays. Paid personal holidays shall only accrue for those employees on County payroll as of January 1 of each year or the first work day following January 1 and must be taken during the calendar year in which it was accrued.
  
  Furlough:
  Some Pierce County employees may be designated to receive 10 "furlough" days per year in lieu of holidays. Furlough days are available for use on January 1 and must be scheduled and taken within the calendar year. Employees who leave employment with Pierce County must reimburse the employer for used furlough days based upon the number of remaining holidays.
  
  Sick Leave:
  Sick leave accrues on a bi-weekly basis, at the rate of one day per month.
  
  Insurance Benefits:
  Employees and families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with very affordable monthly premiums that offer coverage throughout Pierce County. Employees are eligible to enroll each year in a flexible spending plan, which enables them to use tax-deferred dollars toward their health care and dependent care expenses. Employees also have the opportunity to participate in supplemental life and long term disability insurance plans. To view premium rates, summary of benefit coverage, and other information, please visit the website.
  
  Retirement and Deferred Compensation:
  Pierce County employees are members of the State of Washington's Department of Retirement System (DRS) and depending on the position or previous DRS enrollment will be able to enroll in one of many programs DRS offers. For additional information, check out the web site.
  
  Employees also have the ability to participate in the Nationwide Deferred Compensation Plan. This is a supplemental retirement savings program that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
  
  Social Security:
  All Pierce County employees are covered by the federal Social Security and Medicare systems. The county and the employee pay an equal amount into the system.
  ORCA Passport Program
  Pierce County employees may participate in the County's ORCA (One Regional Card for All) Passport program.
  Your Pierce County issued ORCA card is loaded with an annual Passport pass. The pass automatically renews every year. The pass will provide you with free transportation on regularly scheduled service on several public transit systems.
  
  Miscellaneous Benefits:
  Please visit website for more information.
  
  Telework/Remote Options:
  Some departments allow for telework or work-from-home options dependent on the body of work. Learn more about our telework policy
  **All employees are required to be WA State residents after 30 days of employment.
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  A resume and cover letter are required to be attached individually to your application for consideration of this position. Have you ensured that both are attached?
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