Princess Cruises
Onboard Experience Support Coach - Remote
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Job Description
- Req#: 12046
Employer Industry: Cruise Line and Travel Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Cruise and travel privileges for you and your family
- Comprehensive health benefits and 401(k) plan
- Employee stock purchase plan and tuition reimbursement for professional development
- Supportive and collaborative work environment focused on team success
- Rewards and incentives for outstanding performance
What to Expect (Job Responsibilities):
- Conduct weekly one-on-one coaching sessions with team members, including evaluating calls and documenting progress
- Implement coaching strategies through live monitoring, feedback sessions, and team training initiatives
- Develop detailed performance plans to help the team meet and exceed goals, tracking progress quarterly
- Organize and lead weekly team meetings to communicate updates, statistics, and recognize team contributions
- Identify knowledge gaps and provide training in collaboration with other coaches and department managers
What is Required (Qualifications):
- Bachelor’s degree preferred or equivalent years of relevant work experience
- Minimum of three to five years of experience in leading and developing a team to achieve performance goals
- Strong verbal, interpersonal, and communication skills to effectively engage with various stakeholders
- Demonstrated leadership skills with a proven ability to influence and motivate others
- Strong organizational and prioritization skills, capable of managing multiple tasks simultaneously
How to Stand Out (Preferred Qualifications):
- Three or more years of marketing, sales, or customer service experience within the hospitality industry
- Familiarity with integrated coaching strategies for real-time observations and feedback
#CruiseIndustry #Leadership #CareerGrowth #EmployeeBenefits #Coaching
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Princess Cruises is an American cruise line owned by Carnival Corporation & plc. The company is incorporated in Bermuda and its headquarters are in Santa Clarita, California.
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