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Onboarding Specialist I - Performers
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Job Description
- Req#: hpZhn85Xk2Zm
Employer Industry: Real Estate Technology
Why consider this job opportunity:
- Salary range of $21.30 - $26.10 per hour
- Opportunities for career advancement and personal growth within a high-performance culture
- Supportive hybrid work environment that fosters innovation and collaboration
- Comprehensive benefits package for regular full-time employees
- Chance to make a meaningful impact in the real estate sector through innovative solutions
What to Expect (Job Responsibilities):
- Proactively manage a continuous queue of customers to exceed onboarding targets and maintain high customer satisfaction
- Conduct setup and training calls with new customers, defining project deliverables and timelines
- Maintain a deep understanding of service product features and upcoming enhancements
- Provide proactive guidance and best practices to customers for optimal product utilization
- Build strong relationships with clients to understand their unique needs and challenges
What is Required (Qualifications):
- BA/BS degree
- 2+ years of experience in customer service, preferably in the SaaS industry
- 1+ years of experience with CRM systems (e.g., Salesforce)
- Exceptional multitasking and problem-solving skills in a fast-paced environment
- Strong ability to collaborate and build effective cross-functional relationships
How to Stand Out (Preferred Qualifications):
- Experience in project management with a proven track record of delivering projects on time
- Familiarity with real estate technology solutions
- Strong judgment and adaptability to changing priorities
#RealEstateTechnology #CustomerService #ProjectManagement #CareerGrowth #HybridWork
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