• Job Description

  Req#: B0090-26-0000?language=en&page=518&sort=publicationDateDesc

  Job summary

  As Operations Manager, you'll be the connector - helping to bring people, processes and purpose together to ensure the organisation runs smoothly and sustainably. The position offers a key role in supporting the smooth and compliant day-to-day running of the organisation and the direct support and management of approximately 10 clinical staff placed in the South Powys GP practices. Working closely with Directors and practice management staff, the role oversees collective performance, financial performance, HR management and healthcare quality assurance. The role is directly assisted by Directors, company accountants, pay roll administrators and remote HR advice.

  This position is suitable for an entry-level to mid-level professional with strong organisational skills and an interest in healthcare and the non-profit sector.

  Main duties of the job

  Key responsibilities include:-

  • Operations and office management
  • Finance and administration support
  • HR, Payroll and pension
  • People and team support

  About us

  Red Kite Health Solutions is a not-for-profit community interest company (CIC) formed in 2015 to deliver health and wellbeing services to the people of South Powys and the surrounding area.

  Formed from a collaboration of the four practices in South Powys, we provide cost-effective, innovative health care solutions driven by outcomes that matter to our patients.

  Details

  Date posted

  29 January 2026

  Pay scheme

  Other

  Salary

  Depending on experience

  Contract

  Permanent

  Working pattern

  Part-time, Flexible working, Home or remote working

  Reference number

  B0090-26-0000

  Job locations

  Ty Henry Vaughan

  Ship Street

  Brecon

  Powys

  LD3 8AH

  
  

  Job description

  Job responsibilities

  Job Description: Operations Manager (Part-Time)

  Organisation:Red Kite Health Solutions CIC

  Job Title:Operations Manager

  Reports To:Directors

  Hours:Part-Time Location:[On-site / Hybrid]

  Role Summary

  Red Kite is a not-for-profit community interest company (CIC) formed in 2015 to deliver health and wellbeing services to the people of South Powys and surrounding area.

  Formed from a collaboration of the four practices in South Powys we provide cost effective, innovative health care solutions driven by outcomes that matter to our patients.

  The Operations Manager plays a key role in supporting the smooth and compliant day-to-day running of the organisation and the direct support and management of approximately 10 clinical staff placed in the South Powys GP practices. Working closely with Directors and practice management staff, the role oversees collective performance, financial performance, HR management and healthcare quality assurance. The role is directly assisted by Directors, company accountants, pay roll administrators and remote HR advice.

  This position is suitable for an entry-level to mid-level professional with strong organisational skills and an interest in healthcare and the non-profit sector.

  Key Responsibilities Operations & Office Management

  • Work alongside Directors and Practice Management Teams to identify and implement improvement initiatives, measuring their impact on company key performance indicators.
  • Maintain and develop administrative systems, policies, records, and processes
  • Collate, analyse and submit performance data to Directors and Health Board.
  • Ensure compliance with regulatory, and statutory requirements

  Finance & Administration

  • Manage annual budgets, working closely with internal stakeholders to meet financial targets.
  • Manage invoicing, payments, and income tracking
  • Support day-to-day accounts administration and reconciliations
  • Ensure accurate financial records and compliance with internal policies
  • Arrange and minute monthly meetings with Directors and plan for the delivery of an AGM.

  HR, Payroll & Pensions

  • Administer payroll processes and liaise with payroll providers
  • Work alongside pension administrators to ensure sound staff pension administration and employee benefits
  • Maintain HR records and personnel files

  People & Team Support

  • Working closely with nominated GPs ensure that the companys clinical staff receive annual appraisal and appropriate ongoing professional development.
  • Act as a point of contact for staff operational and HR queries
  • Promote a positive, inclusive, and supportive working environment
  • Support the retention of staff
  • Lead and support recruitment, induction and mentoring of staff
  • Build strong, trusting relationships with staff, practice management and external stakeholders.

  Skills & Experience

  • Experience in operations, office administration, finance, or HR
  • Knowledge of the non-profit or healthcare sector is desirable
  • Strong organisational and time-management skills
  • Ability to prepare and present reports
  • High attention to detail and confidentiality
  • Good communication and interpersonal skills
  • Ability to work independently and manage multiple priorities

  Desirable

  • Experience of primary care GP practice
  • Knowledge of practice clinical system EMIS web
  • Project management experience

  Qualifications

  • Relevant qualification in business administration, finance, HR, or equivalent experience

  Why Join Us

  • Opportunity to contribute to meaningful healthcare work in a non-profit setting
  • Flexible part-time hours
  • Supportive, values-driven team environment
  • Broad role offering exposure to operations, finance, and HR

  Salary: Dependant on experience

  Benefits Include:

  • Flexible part-time working hours
  • NHS pension
  • 6.6 weeks annual leave entitlement pro-rata
  • Supportive, values-driven non-profit working environment

  Job description

  Job responsibilities

  Job Description: Operations Manager (Part-Time)

  Organisation:Red Kite Health Solutions CIC

  Job Title:Operations Manager

  Reports To:Directors

  Hours:Part-Time Location:[On-site / Hybrid]

  Role Summary

  Red Kite is a not-for-profit community interest company (CIC) formed in 2015 to deliver health and wellbeing services to the people of South Powys and surrounding area.

  Formed from a collaboration of the four practices in South Powys we provide cost effective, innovative health care solutions driven by outcomes that matter to our patients.

  The Operations Manager plays a key role in supporting the smooth and compliant day-to-day running of the organisation and the direct support and management of approximately 10 clinical staff placed in the South Powys GP practices. Working closely with Directors and practice management staff, the role oversees collective performance, financial performance, HR management and healthcare quality assurance. The role is directly assisted by Directors, company accountants, pay roll administrators and remote HR advice.

  This position is suitable for an entry-level to mid-level professional with strong organisational skills and an interest in healthcare and the non-profit sector.

  Key Responsibilities Operations & Office Management

  • Work alongside Directors and Practice Management Teams to identify and implement improvement initiatives, measuring their impact on company key performance indicators.
  • Maintain and develop administrative systems, policies, records, and processes
  • Collate, analyse and submit performance data to Directors and Health Board.
  • Ensure compliance with regulatory, and statutory requirements

  Finance & Administration

  • Manage annual budgets, working closely with internal stakeholders to meet financial targets.
  • Manage invoicing, payments, and income tracking
  • Support day-to-day accounts administration and reconciliations
  • Ensure accurate financial records and compliance with internal policies
  • Arrange and minute monthly meetings with Directors and plan for the delivery of an AGM.

  HR, Payroll & Pensions

  • Administer payroll processes and liaise with payroll providers
  • Work alongside pension administrators to ensure sound staff pension administration and employee benefits
  • Maintain HR records and personnel files

  People & Team Support

  • Working closely with nominated GPs ensure that the companys clinical staff receive annual appraisal and appropriate ongoing professional development.
  • Act as a point of contact for staff operational and HR queries
  • Promote a positive, inclusive, and supportive working environment
  • Support the retention of staff
  • Lead and support recruitment, induction and mentoring of staff
  • Build strong, trusting relationships with staff, practice management and external stakeholders.

  Skills & Experience

  • Experience in operations, office administration, finance, or HR
  • Knowledge of the non-profit or healthcare sector is desirable
  • Strong organisational and time-management skills
  • Ability to prepare and present reports
  • High attention to detail and confidentiality
  • Good communication and interpersonal skills
  • Ability to work independently and manage multiple priorities

  Desirable

  • Experience of primary care GP practice
  • Knowledge of practice clinical system EMIS web
  • Project management experience

  Qualifications

  • Relevant qualification in business administration, finance, HR, or equivalent experience

  Why Join Us

  • Opportunity to contribute to meaningful healthcare work in a non-profit setting
  • Flexible part-time hours
  • Supportive, values-driven team environment
  • Broad role offering exposure to operations, finance, and HR

  Salary: Dependant on experience

  Benefits Include:

  • Flexible part-time working hours
  • NHS pension
  • 6.6 weeks annual leave entitlement pro-rata
  • Supportive, values-driven non-profit working environment

  Person Specification

  Qualifications

  Essential

  • Proven experience in operations, office administration, finance or HR
  • Strong organisational and time management skills
  • Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
  • Experience in producing and presenting clear, accurate reports, including financial and performance data
  • High attention to detail and confidentiality
  • Strong communication skills across a range of stakeholders
  • Confident people manager with experience in supporting, motivating, and developing
  • Ability to work independently and manage multiple priorities
  • High level of integrity, discretion, and accountability

  Desirable

  • Experience of primary care GP practice
  • Knowledge of practice clinical system EMIS web
  • Project management experience
  • Experience managing contracts and service-level agreements
  • Relevant qualification in operations, management, business, or a related field

  Person Specification

  Qualifications

  Essential

  • Proven experience in operations, office administration, finance or HR
  • Strong organisational and time management skills
  • Proficient in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint
  • Experience in producing and presenting clear, accurate reports, including financial and performance data
  • High attention to detail and confidentiality
  • Strong communication skills across a range of stakeholders
  • Confident people manager with experience in supporting, motivating, and developing
  • Ability to work independently and manage multiple priorities
  • High level of integrity, discretion, and accountability

  Desirable

  • Experience of primary care GP practice
  • Knowledge of practice clinical system EMIS web
  • Project management experience
  • Experience managing contracts and service-level agreements
  • Relevant qualification in operations, management, business, or a related field

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Red Kite Health Solutions

  Address

  Ty Henry Vaughan

  Ship Street

  Brecon

  Powys

  LD3 8AH

  Employer details

  Employer name

  Red Kite Health Solutions

  Address

  Ty Henry Vaughan

  Ship Street

  Brecon

  Powys

  LD3 8AH

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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