• Job Description

  Req#: 988900
  Employer Industry: Logistics and Transportation
  
  Why consider this job opportunity:
  - Competitive compensation with a generous benefits package, including full health insurance (medical, dental, and vision)
  - 401(k) with matching contributions to support your future
  - Paid holidays and PTO, promoting work-life balance
  - Opportunities for career development and growth within the organization
  - Engaging work environment with a focus on efficient operations and customer satisfaction
  
  What to Expect (Job Responsibilities):
  - Process order intake, including entry into the order management system, date confirmations, and note entry
  - Design and communicate efficient routes to enhance customer experience and meet financial expectations
  - Handle inbound and outbound customer communications via email, phone, and chat, addressing job site readiness and escalations
  - Prepare and present business updates on market-level performance and conduct root cause analysis of customer experiences
  - Validate vendor and customer invoicing and perform audits to improve accuracy and revenue
  
  What is Required (Qualifications):
  - High school diploma or equivalent
  - Excellent communication skills to interact effectively with customers and team members
  - Ability to remain calm under pressure and utilize professional judgment in challenging situations
  - Strong analytical skills to assess market performance and drive operational improvements
  - Experience in customer support or logistics operations is preferred
  
  How to Stand Out (Preferred Qualifications):
  - Previous experience in logistics or transportation industry roles
  - Familiarity with order management systems and routing software
  - Strong problem-solving skills and the ability to think critically in fast-paced environments
  - Experience in data analysis and reporting for business performance
  
  #Logistics #Transportation #CareerOpportunity #CustomerSupport #CompetitiveBenefits
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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