• Job Description

  Req#: 4621702005
  Employer Industry: Mental Health Services
  
  Why consider this job opportunity:
  - Salary up to $77,250
  - Competitive total rewards package including stock options and benefits
  - Health, dental, and vision benefits start on your first day
  - Generous paid time off policies including vacation and parental leave
  - Access to professional development reimbursement of up to $1,000 per year
  - Opportunity to make a significant impact on mental healthcare accessibility
  
  What to Expect (Job Responsibilities):
  - Create and manage the end-to-end billing cycle for the new venture business line, including claim submission and denial management
  - Prepare and submit insurance claims and invoices accurately for timely reimbursement
  - Investigate and resolve claim denials and rejections, communicating with insurance carriers as needed
  - Manage client and provider support inquiries regarding platform usage and billing processes
  - Identify and implement process improvements to enhance operational efficiency
  
  What is Required (Qualifications):
  - 1-3 years in a customer support-facing role at a software or SaaS company
  - Strong understanding of healthcare claims, insurance plan benefits, and medical terminology
  - Proven experience with electronic health records (EHR) and billing software/platforms
  - Detail-oriented with a high degree of accuracy in data entry and financial record-keeping
  - Excellent written, verbal, and listening communication skills with a customer service mindset
  
  How to Stand Out (Preferred Qualifications):
  - Experience in medical billing, preferably within a healthcare or mental health setting
  - Strong analytical and problem-solving skills to investigate and resolve billing discrepancies
  - Ability to work independently and collaboratively in a fast-paced, startup-like environment
  - Proactive and adaptable mindset, eager to build and optimize new processes
  
  #MentalHealth #CustomerSupport #Billing #Healthcare #CareerOpportunity
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

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