Remote Jobs
Operations Support Specialist (Contractor)
6 days agoWhat's your preference?
Job Description
- Req#: Req_12467
Employer Industry: Education Technology
Why consider this job opportunity:
- Hourly rate up to $21
- Opportunity to support innovative high-impact tutoring programs
- Engage in a fast-paced, entrepreneurial service environment
- Collaborative team atmosphere with a focus on problem-solving
- Chance to make a significant impact on student learning and achievement
What to Expect (Job Responsibilities):
- Provide real-time support to tutors during live virtual sessions
- Monitor communication channels and respond to tutor needs promptly
- Track and communicate tutor support status, issues, risks, and decisions to management
- Coordinate and prioritize multiple operational projects to ensure timely delivery
- Stay current on updates and gain proficiency in new scheduling and operational tools
What is Required (Qualifications):
- Minimum of 1 year of experience supporting operational processes in a service environment
- Strong proficiency in Excel and Google Sheets
- Proficient in Google Workspace
- Strong verbal and written communication skills
- Ability to learn and adopt new tools and methods for data collection and reporting
How to Stand Out (Preferred Qualifications):
- Experience in statistics or data analysis
- Background in education or edtech, ideally in Business Data or Customer Support
- Advanced skills in Google Sheets, including dynamic data imports and advanced formulas
- Experience working in K-12 education
- Familiarity with using Slack for cross-functional communication
#EducationTechnology #TutoringSupport #CustomerService #CareerOpportunity #ImpactfulWork
We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.