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Job Description
- Req#: JR100939
Employer Industry: Assistive Communication Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within a dynamic, global company
- Supportive and collaborative work culture that values individuality
- Chance to make a direct impact on customers' lives through meaningful work
- Dedicated workspace free of distractions for focused work
- Ability to travel to the Pittsburgh office for team activities/trainings approximately 4 times per year
What to Expect (Job Responsibilities):
- Enter and validate customer orders, ensuring accuracy in product selection and pricing
- Manage all orders within an assigned district from entry through shipment
- Resolve problematic orders, including discrepancies and shipping issues
- Serve as a point of contact for customers and internal stakeholders regarding order details
- Maintain accurate order and customer records within ERP and CRM systems
What is Required (Qualifications):
- Minimum of 3 years of order management experience, preferably in a healthcare environment
- Proficiency in MS Office Word, Excel, and PowerPoint
- Strong technical aptitude and ability to communicate across multiple levels of the organization
- Ability to maintain a dedicated workspace free of distractions and comply with HIPAA requirements
- Capacity to multi-task and work with interruptions
How to Stand Out (Preferred Qualifications):
- Experience with Dynamics 365
- Familiarity with healthcare industry processes and regulations
- Previous experience in customer service or support roles
- Strong problem-solving skills and attention to detail
#AssistiveTechnology #OrderManagement #CustomerSupport #Healthcare #CareerGrowth
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