GSK is becoming a more customer-centric organization while bringing an enterprise mindset to our ways of working. The US healthcare ecosystem is ever changing so must GSK in terms of how we best work with customers amidst continued consolidation in the industry. The next important step on this journey is upon us. We’re establishing a team that will explore how we can apply the power of our portfolio to creating stronger and more effective relationships with key organized providers / customers. An Organized Provider Account Strategy (OPAS) team is being stood up to test and learn then later scale a customer-centric engagement model that delivers solutions to sophisticated systems.

We are dedicated to improving patient outcomes and driving innovation in healthcare. The Organized Provider Account Strategy Lead (OPASL) oversees a function that will own strategy and coordination across the team including account insights generation, solution development, and operational execution. The successful candidate will play a crucial role in co-creating with providers and executing strategic initiatives tailored to these groups. You will collaborate closely with cross-functional teams, including sales, marketing, market access, field reimbursement, medical affairs, data analytics, finance, compliance, legal, IT, and corporate communications to gain broad alignment on strategies and tactics.

The responsibilities of the OPASL can be categorized broadly into three areas.

Strategy Design:

• Accountable for effective design of the organized provider account strategic approach and key financial and non-financial milestones and metrics

• Determine action areas where value can be extracted, enhanced, and/or created across the portfolio

• Develop budget recommendations, goals, and training necessary to advance program objectives

• Ensures the delivery of customer facing marketing materials designed to educate C-/D-suite leaders on GSK’s differentiated value proposition tailored to the needs of the providers in scope

• Tracks and analyzes competitive activities and market developments to guide strategy development

Program Leadership:

• Accountable for the Organized Provider Accounts Strategy (OPAS) Group and ensure program is executing on customer initiatives and meeting key performance indicators

• Generate short- and long-term account-focused strategic plan in partnership with BUs, market access and medical

• Accountable to develop, execute, and evolve an Organized Provider Account training plan for the OPAS team and for the purposes of educating the wider GSK U.S. Commercial team.

Cross-functional Collaboration:

• Support the development and execution of value-based agreements designed specifically for organized providers.

• Partner closely with the Brands to ensure core marketing strategies including segmentation, targeting, and messaging are integrated into the planning and execution of all innovative solutions.

• Collaborate with medical, commercial leads, etc. to recognize programs that have shown success to scale more broadly

• Keep the U.S. Commercial Leadership Team regularly informed of the OPAS group status and ensure timely removal of organizational barriers as necessary to scale the capability

• Establish and revise KPIs to drive desired performance and track on a regular basis, monitoring effectiveness

Location: This is an office-based position but travel (up to 25%) may be required and will be determined by client (or customer, etc.) location.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• BS/BA degree

• Minimum 7 years of pharmaceutical/biopharma experience including brand/product marketing, strategic marketing, field marketing, and customer facing roles.

• Minimum 5 years of experience in key account management with organized customers.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• MBA degree

• Minimum 2 years of experience in Oncology and/or Specialty and or Vaccines

• Demonstrated ability to develop and execute innovative marketing strategies and tactics that deliver tangible value.

• Demonstrated understanding of health system business, decision making processes, and market trends

• Experience in translating health system market knowledge and develop strategic plans with internal stakeholders.

• Experience as key account manager, navigating complex accounts, with a proven track record of accessing C-suite to D-suite decision makers.

• Development and execution of innovative contracts, including value-based agreements.

• Regional and national payer knowledge.

• Technical knowledge of health care reimbursement from a patient and provider perspective

• Experience in working in a matrix environment, managing cross functional teams (brand marketing, sales, market access, medical, legal, data analytics, IT, compliance, finance, legal, regulatory).

• Effective leadership and management skills with ability to motivate, influence and support others.

• Presentation skills: Ability to convey ideas clearly and succinctly to groups and/or individuals.

• Demonstrated ability to identify issues quickly and develop recommendations to resolve in a timely, compliant manner.

• Understanding of patient privacy laws including HIPAA and similar state laws.

• Knowledge of US and Global compliance guidelines, laws, and practices.

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why Us?

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. Getting ahead means preventing disease as well as treating it, and we aim to positively impact the health of 2.5 billion people by the end of 2030.

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a workplace where everyone can feel a sense of belonging and thrive as set out in our Equal and Inclusive Treatment of Employees policy. We’re committed to being more proactive at all levels so that our workforce reflects the communities we work and hire in, and our GSK leadership reflects our GSK workforce.

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