We invite you to be part of our team of trailblazers dedicated to helping people discover and enjoy the outside. Come join us. Because on the inside we’re all outsiders. And if it’s outside, we’re all in.

L.L.Bean is searching for a Store Manager to lead our Outlet location in Nashua, NH.

This highly important role is responsible for driving business results, develops talent and ensures delivery of the legendary L.L.Bean customer experience for the outdoor lifestyle concept. The Store Manager communicates and drives Retail strategic initiatives, is accountable for P & L performance for the assigned store, and promotes the company's core values of Outdoors Heritage, Integrity, Service, Respect, Perseverance and Safe and Healthy Living to ensure the integrity of the brand, culture and mission of L.L.Bean is upheld at all times.

• Store Sales Volume: $4-6 Million

Responsibilities:

Manages Assigned Personnel

• Makes and reviews employment decisions and recommendations.

• Establishes performance objectives.

• Assigns, directs and monitors work and appraises performance.

• Coaches and develops employees in job-related skills through work assignments, direct training and regular feedback, both positive and developmental.

• Recommends and administers wages and salaries.

• Resolves routine personnel problems, following company policies and procedures.

• Assists employees in identifying personal development and career needs and assessing available resources. Provides guidance and support.

• Communicates and monitors adherence to company policies, procedures and programs.

• Prepares, maintains and updates personnel records.

• Reviews and updates job descriptions, organizational structure and staffing levels. Oversees the maintenance and updating of related records.

• Ensures work areas meet all appropriate health and safety standards.

• Minimizes risks of work-related injuries and illnesses and associated costs, including lost work time.

• Facilitates on-boarding of new employees.

Operations Leadership

• Holds store team and self accountable for executing corporate and divisional strategies and directives, including merchandising, loss prevention, safety, operations and human resources, through consistent follow-up, feedback and clear communication of objectives.

• Motivates and inspires store team to achieve and exceed goals though analyzing processes and problem solving.

• Recruits, hires, and develops store team through coaching and feedback.

• Ensures all store performance management processes and policies are adhered to.

• Establishes store priorities to ensure maximum productivity and customer service goals are achieved daily.

• Partners with and provides feedback to District Manager on store and personnel needs and issues on a consistent basis.

• Fosters positive and productive working relationships with VP/Unit Leader, District Manager, Home Office and all other areas of the company. Assists with projects and provides feedback as needed.

• Oversees visual merchandising in store.

• Resolves customer service issues.

• Schedules self and store staff.

• Accountable for achieving store expense goals & contributes to budget planning.

• Accountable for achieving Sales and Operating Contribution goals.

Performs additional related duties as requested.

Health and Safety Requirement: Every employee is responsible for contributing to a safe and healthy workplace. Employees are expected to be active participants in health and safety by following all safety policies and procedures, reporting unsafe conditions or at-risk behaviors to leadership, and conducting work in a safe manner. Those in a leadership role are also expected to model safe behaviors, evaluate risk, and ensure that risks are reduced to acceptable levels.

Education Level: 2-Year Associates Degree
Years of Experience: 3+ years

Skills and Qualifications:

• Demonstrated leadership skills

• Strong store merchandising skills

• Working knowledge of stores' operations, policies and procedures

• Analytical and problem-solving skills

• Ability to handle confidential information

• Ability to multi-task

• Strong time management skills

• Strong computer and systems knowledge (Word, Excel, PowerPoint, registers and back-of-house systems)

L.L.Bean is for everyone. We are committed to fostering a culture of diversity and creating safe, inclusive spaces where everyone feels welcome - here and in the outdoors.

If you care about the outdoors, joining L.L.Bean is a great way to feel good about what you do. Our benefits package makes a good thing even better, with programs and perks designed to support your health and financial goals. Plus, maintaining a healthy work-life balance and re-charging outside are all part of the plan. Because, when it comes to the outside—we’re all in. Visit llbeancareers.com to learn more.

Being outside brings out the best in us, no matter where we come from or what we believe. At L.L.Bean, we value individual differences and encourage our co-workers to be themselves – because the uniqueness of each individual makes L.L.Bean better.