At Intoxalock, a member of the Mindr family of brands, we are dedicated to being a force for good. That's why we provide substance use safety, detection and monitoring products and services that help people live responsibly and keep communities safe.

Always aware. Always Guiding. Never Restricting or judging.

What You'll Be Doing

The Outside Sales Manager is a critical leadership role responsible for managing and supporting the Partner Success Managers within Mindr's Outside Sales team. This role ensures effective execution of referral-based strategies, optimizes CRM usage and reporting, and provides leadership in resolving roadblocks and partner-related issues. Additionally, the Outside Sales Manager oversees administrative responsibilities such as approving expense reports, PTO requests, and confirming commission payout expectations. By fostering team performance and collaboration with internal departments, the Outside Sales Manager drives success in growing partnerships and achieving measurable sales outcomes.

• Conduct weekly one-on-one meetings with Partner Success Managers to review performance, address challenges, and ensure alignment with goals.
• Resolve roadblocks and issues raised by Partner Success Managers, escalating concerns to senior leadership only when additional support is required.
• Approve team expense reports and PTO requests, ensuring compliance with company policies.
• Confirm commission payout expectations, validating calculations and ensuring alignment with performance metrics.
• Foster a collaborative and supportive team environment, emphasizing accountability and continuous improvement.
• Develop and implement strategies to drive referral-based growth within assigned territories.
• Monitor team performance metrics, ensuring Partner Success Managers meet or exceed individual and team targets.
• Provide guidance on partnership development, onboarding processes, and adherence to referral guidelines.
• Collaborate with the Partner Support team to address partner-specific issues, ensuring timely and effective resolution.
• Act as a point of escalation for complex partner concerns that cannot be resolved by Partner Success Managers.
• Own the management of the CRM system (e.g., Zoho), ensuring data accuracy and consistency across the team.
• Track and report on key performance metrics, including outbound call volume, right-party connect rates, and referral funnel metrics.
• Use CRM data to identify trends, measure success, and provide actionable insights to senior leadership.
• Work closely with Compliance, Marketing, and Partner Support teams to align efforts and streamline processes.
• Ensure consistent communication between Partner Success Managers and other departments to resolve challenges and enhance partner satisfaction.
• All other duties as assigned.

Job Requirements:

• Bachelor's degree in Business, Sales, Marketing, or a related field preferred.
• 5+ years of experience in sales, with at least 2 years in a management role, ideally in an outside sales or partnership-driven environment.
• Strong leadership and interpersonal skills, with a proven ability to mentor and develop high-performing teams.
• Proficiency in CRM systems (e.g., Zoho) with demonstrated experience in data management and reporting.
• Excellent problem-solving skills, with the ability to resolve challenges independently or escalate when necessary.
• Strong analytical skills for tracking and interpreting performance metrics and sales data.
• Highly organized and detail-oriented, with the ability to manage multiple priorities.
• Collaborative mindset, able to work effectively with cross-functional teams and internal stakeholders.
• Self-motivated and results-driven, with a focus on achieving measurable outcomes.
• Travel approximately 20-40%
• Team Engagement

i. Conduct in-person meetings with Partner Success Managers to provide mentorship, training, and performance reviews.

ii. Participate in onboarding or field training for new hires as necessary.

iii. Occasional trips to corporate headquarters or national events may also be expected

• Strategic Support

i. Visit key partners or attend meetings with Partner Success Managers to address high-priority issues or strengthen relationships.

• Collaboration with Internal Teams

i. Attend company events, leadership meetings, or collaborative sessions with departments like Compliance, Marketing, and Partner Support.

• Market Knowledge and Partner Events

i. Observe local market dynamics, attend trade shows, or support team members at key industry events.

Why work for us?

Check out this list of a few of the many good reasons why we are a Top Workplace:

• Salary range is $97,500 to $130,000 depending on experience + potential of up to $45,000 annual commission incentive + 401(k) + benefits.
• We are the nation's largest interlock provider, and our Mission is to help people live and drive responsibly.
• Mindr won the 2023 Top Workplace Award locally and nationally-and 2025 Best Place for Working Parents Award
• Growth Oriented- 7 years of over 10%+ growth annually. Doubled in employee size over the past 2-3 years.
• A comprehensive and highly competitive benefits package, including:
• -Health Insurance, Dental Insurance and Vision Insurance
• -401(k)
• -Paid Holidays
• -Paid Time Off
• -Ongoing Professional Training online
• -And more

Equal Opportunity Employer

It is and will continue to be the policy of CST, LLC to practice a program of equal employment opportunity designed to assure that employment and advancement opportunities are made available to all employees and applicants based on individual qualifications and without unlawful regard to race, religion, color, veteran status, national origin, disability, age, gender identity, sexual orientation, sex or genetic information.

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Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.