• Job Description

  Req#: 5308738
  Salary: $67,992.00 - $89,316.00 Annually
  Location : Thurston County - Olympia, WA
  Job Type: Full Time - Permanent
  Remote Employment: Flexible/Hybrid
  Job Number: 2026-02794
  Department: Dept. of Licensing
  Division: Director's Office
  Opening Date: 04/21/2026
  Closing Date: 5/3/2026 11:59 PM Pacific
  
  Description
  We are dedicated to growing a culture of belonging through our values:
  
  Respect | Trust | Diversity | Inclusion | Equity
  At the Department of Licensing (DOL), we recognize the importance of work life harmony and strive to create a culture where employees feel valued and respected. Our employees are trusted and encouraged to be a part of process improvements that impact their work, create value for our customers and help build trust in our government.
  We are currently recruiting a Paralegal who thrives in a fast-paced environment, has great attention to detail, and exercises sound independent judgment to lead a high performing team.
  As one of the most visible state agencies and the second-largest revenue generator in Washington State, we engage with over 6 million residents each year and collect nearly $3 billion in taxes and fees. We understand that our services are vital to the daily lives of our customers, enabling them to live, work, drive, and thrive. We take this responsibility to heart and are dedicated to providing equitable and meaningful access to our services for every resident.
  If you are a creative, solutions-oriented thinker , we invite you to apply!
  
  Duties
  As the Paralegal Supervisor, you will function as a working leader by managing a personal caseload while supporting a highly capable, self-sufficient team handling statutory due process cases. You will provide guidance and oversight while fostering an environment that values independent judgment, critical thinking, and creative problem-solving. In this role, you will balance workloads, review assignments for quality and consistency, and offer targeted coaching as needed. You will also perform advanced paralegal work requiring strong expertise in legal analysis and research. Your leadership and hands-on contributions will help ensure efficient operations and high-quality service to Washington residents.
  
  Some of what you will do:
  
  • Oversee team's remote operations.
  • Clearly communicate the expectations of support staff positions.
  • Evaluate employee performance using key performance indicators and prepare performance assessments for assigned direct reports.
  • Assist management and staff, licensing customers, state and federal law enforcement, state and federal courts, and DOL partners with the administrative hearing process.
  • Compose legal notices and written decisions.
  • Work with other jurisdictions when receiving an administrative review request based on an out-of-state conviction to confirm statutory sanctions are applied accurately.
  
  Qualifications
  
  What you will bring to the role:
  Five (5) years of relevant experience in support of an attorney, law judge, hearings examiner, or similar.
  
  OR
  
  Three (3) years of experience as a Paralegal 2.
  
  Four (4) years of relevant education may substitute year for year for experience.
  
  Experience must include:
  • Three (3) years of experience using Microsoft Office Suite - Word, Excel, and Outlook - to create, compose, and edit written and illustrated materials, correspondents, emails, reports, and spreadsheets.
  • Two (2) years of experience in the following:
    • Supervising, leading, and mentoring a team of employees, ability to respond to unexpected demands in a dynamic and flexible work environment with legal professionals that includes documented coaching or training experience.
    • Independently composing and formatting professional correspondence, emails, memos, letters, reports, and/or other documents, applying clear communication guidelines including correct punctuation, spelling, grammar and vocabulary skills.
    • Performing legal research, analyzing facts, and evaluating cases using agency's record and submitted documentation, then draft results to make independent decisions.
    • Working knowledge of terms and processes including but not limited to working knowledge of applicable legal terminology, local, state and federal rules and their application, legal procedures, legal forms and documents and their processing, sources for checking legal citations, current legal office practices, methods and procedures to maintain confidentiality.
    • Interpreting and applying Washington and other state laws, rules, and regulations as applicable to the facts presented in certain legal cases.
  • The ability to:
    • Understand and follow agency values of respect, trust, diversity, equity, and inclusion through behaviors, and decisions.
    • Promote and support a respectful, equitable, and inclusive workplace for all employees.
    • Promote and support respectful, equitable, and inclusive delivery of services to customers.
    • Take action to learn and grow.
    • Take action to meet the needs of others.
  What may help set you apart :
  • Knowledge of Department of Licensing's rules and regulations; ability to explain licensing and Administrative Law Office due process reviews, interviews and hearings processes, procedures, and policies to others.
  • Experience working in DOL's DRIVES, user interfaces, webbased applications, and retrieving/updating data from unique department database systems.
  • Experience reading and interpreting a driver/vehicle record and taking appropriate action based on applicable RCWs and WACs, licensing rules and requirements, policies, and procedures.
  • Experience accessing, interpreting, and verifying data within the court data storage systems
  • Experience with Lexis Nexis.
  • Experience using Adobe Acrobat Pro.
  
  Additional Conditions of employment :
  • This position is a hybrid position which may require you to work in office at our Olympia, WA location as business needs dictate.
  • Prior to a new hire, a pre-employment check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
  DOL is committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to ensure that people with disabilities are provided reasonable accommodations.
  For information about available accommodations, the interview process, or the position contact Nicole Walters.
  
  Supplemental Information
  Come join us in changing the way government delivers services and help build a legacy of commitment to and excellence in diversity, equity, and inclusion!
  
  How to Apply:
  • Select the apply button at the top of this job announcement.
  • Attach a current:
    • A cover letter explaining your experience as it relates to this position and why you are interested in this opportunity.
  
  Incomplete applications may disqualify you from eligibility for the position. You must ensure all application areas, including supplemental questions and attachments, are completed in full.
  Candidates who are offered a job with DOL must possess work authorization that does not require sponsorship by the employer for a visa now or in the future.
  You are welcome to include the name and pronoun you would like to be referred to in your materials and we will honor this as you interact with our award-winning diverse and inclusive organization.
  
  We value diverse perspectives and life experiences.We employ and serve people of all backgrounds including people of color, immigrants, refugees, women, LGBTQ+, people with disabilities, and veterans. We value the unique traits and attributes that each employee brings to the job. Through the diverse perspectives of an inclusive workforce, we will create a more respectful, productive, and unified team to better serve the public of Washington.
  Veteran/Military Spouse Preference Notice
  
  To take advantage of veteran/military spouse preference, please notify the Talent Acquisition TeamPlease include the title of this position in the subject line.
  The Washington State Department of Licensing is an equal opportunity employer and does not discriminate on the basis of age, sex (including gender identity), marital status, sexual orientation, race, religion, creed, color, national origin, honorably discharged veteran or military status, or the presence of any sensory, mental, or physical disability or the use of a trained dog guide or service animal by a person with a disability.
  
  Persons requiring accommodation in the application process, during the recruitment process, or who need this job announcement in an alternative format, may contact the Human Resources Office at 360-902-4000 or may email HRRecruit@dol.wa.gov. Applicants who are deaf or hard of hearing may call our ASL interpreter via Video Phone at 360.339.7344.
  
  The candidate pool certified from this recruitment may be used to fill future similar vacancies for up to sixty days.
  
  We do not use the E-Verify system; therefore, we are not eligible to extend STEM Optional Practical Training (OPT). For more information, please visitwww.uscis.gov.
  More than Just a Paycheck!
  Employee benefits are not just about the kind of services you get, they are also about how much you may have to pay out of pocket. Washington State offers one of the most competitive benefits packages in the nation.
  
  We understand that your life revolves around more than just your career. Like everyone, your first priority is ensuring that you and your family will maintain health and financial security. That's why choice is a key component of our benefits package. We have a selection of health and retirement plans, paid leave, staff training and other compensation benefits that you can mix and match to meet your current and future needs.
  
  Read about our benefits:
  The following information describes typical benefits available for full-time employees who are expected to work more than six months. Actual benefits may vary by appointment type or be prorated for other than full-time work (e.g. part-time); view the job posting for benefits details for job types other than full-time.
  
  Note: If the position offers benefits which differ from the following, the job posting should include the specific benefits.
  
  Insurance Benefits
  Employees and their families are covered by medical (including vision), dental and basic life insurance. There are multiple medical plans with affordable monthly premiums that offer coverage throughout the state.
  
  Staff are eligible to enroll each year in a medical flexible spending account which enables them to use tax-deferred dollars toward their health care expenses. Employees are also covered by basic life and long-term disability insurance, with the option to purchase additional coverage amounts.
  
  To view premium rates, coverage choice in your area and how to enroll, please visit the Public Employees Benefits Board (PEBB) website. The Washington Wellness program from the Health Care Authority works with PEBB to support our workplace wellness programs.
  
  Dependent care assistance allows the employee to save pre-tax dollars for a child or elder care expenses.
  
  Other insurance coverage for auto, boat, home, and renter insurance is available through payroll deduction.
  
  The Washington State Employee Assistance Program promotes the health and well-being of employees.
  
  Retirement and Deferred Compensation
  State Employees are members of the Washington Public Employees' Retirement System (PERS). New employees have the option of two employer contributed retirement programs. For additional information, check out the Department of Retirement Systems' web site.
  
  Employees also have the ability to participate in the Deferred Compensation Program (DCP). This is a supplemental retirement savings program (similar to an IRA) that allows you control over the amount of pre-tax salary dollars you defer as well as the flexibility to choose between multiple investment options.
  
  Social Security
  All state employees are covered by the federal Social Security and Medicare systems. The state and the employee pay an equal amount into the system.
  
  Public Service Loan Forgiveness
  If you are employed by a government or not-for-profit organization, and meet the qualifying criteria, you may be eligible to receive student loan forgiveness under the Public Service Loan Forgiveness Program.
  
  Holidays
  Full-time and part-time employees are entitled to paid holidays and one paid personal holiday per calendar year.
  
  Note: Employees who are members of certain Unions may be entitled to additional personal leave day(s), please refer to position specific Collective Bargaining Agreements for more information.
  
  Full-time employees who work full monthly schedules qualify for holiday compensation if they are employed before the holiday and are in pay status for at least 80 nonovertime hours during the month of the holiday; or for the entire work shift preceding the holiday.
  
  Part-time employees who are in pay status during the month of the holiday qualify for the holiday on a pro-rata basis. Compensation for holidays (including personal holiday) will be proportionate to the number of hours in pay status in the month to that required for full-time employment, excluding all holiday hours. Pay status includes hours worked and time on paid leave.
  
  Sick Leave
  Full-time employees earn eight hours of sick leave per month. Overtime eligible employees who are in pay status for less than 80 hours per month, earn a monthly proportionate to the number of hours in pay status, in the month to that required for full-time employment. Overtime exempt employees who are in pay status for less than 80 hours per month do not earn a monthly accrual of sick leave.
  
  Sick leave accruals for part-time employees will be proportionate to the number of hours in pay status, in the month to that required for full-time employment. Pay status includes hours worked, time on paid leave and paid holiday.
  
  Vacation (Annual Leave)
  Full-time employees accrue vacation leave at the rates specified in (1) or the applicable collective bargaining agreement (CBA). Full-time employees who are in pay status for less than 80 nonovertime hours in a month do not earn a monthly accrual of vacation leave.
  
  Part-time employees accrue vacation leave hours in accordance with (1) or the applicable collective bargaining agreement (CBA) on a pro rata basis. Vacation leave accrual will be proportionate to the number of hours in pay status, in the month to that required for full-time employment.
  
  Pay status includes hours worked, time on paid leave and paid holiday.
  
  As provided in , an employer may authorize a lump-sum accrual of vacation leave or accelerate the vacation leave accrual rate to support the recruitment and/or retention of a candidate or employee for a Washington Management Service position. Vacation leave accrual rates may only be accelerated using the rates established WAC 357-31-165.
  
  Note: Most agencies follow the civil service rules covering leave and holidays for exempt employees even though there is no requirement for them to do so. However, agencies are required to adhere to the applicable RCWs pertaining holidays and leave.
  
  Military Leave
  Washington State supports members of the armed forces with 21 days paid military leave per year.
  
  Bereavement Leave
  Most employees whose family member or household member dies, or for loss of pregnancy, are entitled to five (5) days of paid bereavement leave. In addition, the employer may approve other available leave types for the purpose of bereavement leave.
  
  Additional Leave
  Leave Sharing
  
  Family and Medical Leave Act (FMLA)
  Leave Without Pay
  
  Please visit the State HR Website for more detailed information regarding benefits.
  
  Updated 01-07-2026
  01
  
  I understand that to be considered for this position I must not require sponsorship by Department of Licensing for a visa now or in the future.
  • Yes
  • No
  
  02
  
  In this role you will have the privilege to serve diverse teammates, customers, and partners. How will you apply your understanding of cultural differences to create an environment where everyone feels valued and has the opportunity to be successful?
  03
  
  Do you have three (3) years of experience as a Paralegal 2?
  • Yes
  • No
  
  04
  
  Which of the following best describes your relevant education?
  • A two-year degree in Legal Secretary Studies, Paralegal Studies, or a related field of study.
  • 1 year of college (30 semester or 45 quarter credits).
  • Associate's degree OR 2 years of college (60 semester or 90 quarter credits).
  • 3 years of college (90 semester/135 quarter credits).
  • Bachelor's Degree.
  • Master's degree or higher.
  • None of these apply.
  
  05
  
  How many years of relevant experience in support of an attorney, law judge, hearings examiner, or similar do you have?
  • I have less than 1 year of this type of experience.
  • I have 1 or more years of this type of experience.
  • I have 2 or more years of this type of experience.
  • I have 3 or more years of this type of experience.
  • I have 4 or more years of this type of experience.
  • I have 5 or more years of this type of experience.
  • I do not have this type of experience.
  
  06
  
  Please briefly describe your relevant experience and how you obtained it.If you do not have this experience, type N/A.
  07
  
  Do you have three (3) years of experience using Microsoft Office Suite - Word, Excel, and Outlook - to create, compose, and edit written and illustrated materials, correspondents, emails, reports, and spreadsheets?
  • Yes
  • No
  
  08
  
  I have two (2) years of the following experience:Select all that apply.
  • Supervising, leading, and mentoring a team of employees.
  • Independently composing and formatting professional correspondence, emails, memos, letters, reports, and/or other documents.
  • Performing legal research, analyzing facts, and evaluating cases using agency's record and submitted documentation, then draft results to make independent decisions.
  • Working knowledge of legal terms and processes.
  • Interpreting and applying Washington and other state laws, rules, and regulations.
  • None of these apply.
  
  09
  
  I have the following:Select all that apply.
  • Knowledge of Department of Licensing's rules and regulations; ability to explain licensing and Administrative Law Office due process reviews, interviews and hearings processes, procedures, and policies to others.
  • Experience working in DOL's DRIVES, user interfaces, webbased applications, and retrieving/updating data from unique department database systems.
  • Experience reading and interpreting a driver/vehicle record and taking appropriate action based on applicable RCWs and WACs, licensing rules and requirements, policies, and procedures.
  • Experience accessing, interpreting, and verifying data within the court data storage systems.
  • Experience with Lexis Nexis.
  • Experience using Adobe Acrobat Pro.
  • None of the above.
  
  10
  
  Describe how you've led or supervised a team that works independently. How did you ensure accuracy, consistency, and deadlines were met without closely managing their daily work? If you do not have this experience, type N/A.
  11
  
  Has any part of this application or your attachments been written or edited by AI? "AI" or artificial intelligence tools include things like ChatGPT, Copilot, Bard, Grammarly, Quilbot etc. that are often used in creating, assembling or revising documents, images, audio and video files. Although using AI may not disqualify you, we are interested if you used AI tools.
  • Yes
  • No
  
  12
  
  If you answered "yes" to the question above, please explain how you used AI. If this does not apply, type N/A.
  13
  
  Where did you learn of this vacancy?
  • Word of mouth
  • Handshake
  • LinkedIn
  • DOL jobs pages
  • WorkSource
  • Hiring event/workshop
  • careers.wa.gov
  • Indeed.com
  • Other
  
  14
  
  If you answered "other" to the preceding question, please indicate where you learned of the vacancy in the space below.
  15
  
  I understand to be considered for this position I must answer all supplemental questions fully and I must attach my cover letter.
  • Yes
  • No
  
  Required Question

• About the company

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