Employer Industry: Insurance and Risk Management

Why consider this job opportunity:
- Salary of $15.50 per hour
- Fully remote position with all necessary equipment provided
- Comprehensive benefits package starting from day one, including medical, dental, and vision plans
- Opportunities for career advancement and participation in training programs
- Flexible work hours to accommodate personal schedules
- Access to wellness programs and digital mental health services

What to Expect (Job Responsibilities):
- Provide high-quality client service and maintain relationships with existing clients
- Respond to customer inquiries via phone in a call center environment
- Research and resolve issues related to employee benefits and payroll
- Process relevant documents to ensure customer satisfaction
- Meet or exceed departmental performance metrics and quality assurance scores

What is Required (Qualifications):
- High school diploma or equivalent
- Prior customer service experience
- Strong typing skills and basic computer proficiency

How to Stand Out (Preferred Qualifications):
- Familiarity with Microsoft software, including Excel, PowerPoint, Outlook, and Word
- Experience in benefits, HR, or payroll
- Previous call center experience

#Insurance #CustomerService #RemoteWork #CareerOpportunities #DiversityAndInclusion

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