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Part-Time Enrollment Support Specialist
7 days agoWhat's your preference?
Job Description
- Req#: 92397_a92cHRRKcvMI
Employer Industry: Higher Education
Why consider this job opportunity:
- Salary range of $17.90 - $21.15 per hour
- Opportunity for professional development and training on the employer's Culture of Care and advising tools
- Engage with a diverse student population and community
- Flexible part-time schedule, with occasional travel between campuses and potential evening and weekend hours
- Collaborative work environment with academic departments and student services
What to Expect (Job Responsibilities):
- Provide coverage for Welcome Center kiosks and virtual service platforms, serving as the first point of contact for students and the community
- Assist students with systems access, application completion, admissions steps, onboarding, course registration, and financial aid basics
- Manage Enrollment Lab responsibilities, including addressing enrollment issues and responding to voicemail and email inquiries in a timely manner
- Handle Admissions and Records tasks such as documentation intake, record updates, program changes, and registration requests using SIS and Perceptive Content
- Maintain accurate logs of student and prospect interactions for future reference
What is Required (Qualifications):
- Experience in Enrollment Services, an Admissions Office, or a related student-support role
- Proficiency in Microsoft Office and data management
- Experience using Student Information Systems (PeopleSoft, Banner, Navigate, or similar)
- Strong analytical and decision-making skills with attention to detail
- Demonstrated customer service experience, capable of handling stressful situations professionally
How to Stand Out (Preferred Qualifications):
- Bilingual (Spanish preferred)
- Knowledge of EAB Navigate, CRM systems, and eagerness to learn AI tools
- Experience working with students in a higher education setting
- Strong problem-solving abilities and comfort engaging with diverse student and community populations
- Familiarity with the employer's academic and workforce programs
#HigherEducation #StudentSupport #EnrollmentServices #CareerOpportunity #FlexibleSchedule
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