Partner Support Coordinator (Admin) - Nisa

£27,000 plus great benefits (Work Level 6C)

Scunthorpe, hybrid working, with one day a week in the office and working 1 in 4 Saturdays

We’re looking for a Coordinator to join our Partner Support team at Nisa. In this role you’ll work in a hybrid way splitting your time between home and the office (find out more about our hybrid working policy at colleagues.coop.co.uk/hybrid-working-policy)

As a Partner Support Coordinator, you’ll work in a busy role managing our admin area. We’ll look to you to make sure that accounts are set up and updated in a timely manner, provide reports to the business, and that systems are kept up to date. Ultimately, you’ll make sure our customers have the stock they want in our stores. This is a great opportunity to make an impact here at Nisa, with the chance to get exposure across our expanding business.

What you’ll do

• Assist in pulling together reports for weekly statistics to make sure that key targets are being met
• Build excellent internal relationships, including our central operations, credit control and partner services teams
• Check the teams’ workload and make sure work is delegated effectively
• Attend meetings with key internal and external customers
• Offer training and coaching to the admin team
• Analyse and understand large amounts of data and report it back to the business in a simple way

This role would suit people who have

• Strong Microsoft Excel skills, including VLOOKUPS, and the ability to pick up new systems quickly
• Existing knowledge of Nisa as a business
• A high level of attention to detail, with excellent time management skills
• The ability to build meaningful relationships with a range of colleagues and to motivate others
• Excellent communication skills with the confidence to speak with both internal and external partners with the ability to navigate difficult conversations

Why Nisa?

As part of our Nisa team, you’ll get all the great benefits, training, and opportunities you’d expect in a large business like Co-op, as well as the close-knit culture and breadth of exposure that comes with working for a much smaller organisation. Your package includes:

• 30% off Co-op branded products in our food stores (as well as other discounts on Co-op products and services)
• An annual bonus (based on personal and business performance)
• 28 days holiday (rising to 32 with service) plus bank holidays
• A pension with up to 10% employer contributions
• Coaching and training to support your career development
• Hybrid and flexible working options to support your work/life balance
• Wagestream app – giving you access to a percentage of your pay as you earn
• YuLife app – rewarding you for exercising with discounts and vouchers for your favourite brands

Building a diverse working environment

We’re actively building diverse teams and we welcome applications from everyone. If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

We'll ask whether you’d like to be considered under the Disability Confident scheme when you apply.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing