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Patient Accounting Liaison (Call Center Based Patient AR)
4 days agoWhat's your preference?
Job Description
- Req#: R-0000019577
Employer Industry: Oncology Services
Why consider this job opportunity:
- Salary up to $23.00 per hour
- Opportunity for career advancement and growth within the organization
- Fully remote position with no travel required
- Supportive and values-driven culture reflecting a startup enthusiasm
- Chance to make a positive impact on patients' financial situations and care
What to Expect (Job Responsibilities):
- Handle a high volume of inbound calls (minimum of 75 calls daily) from patients regarding billing and payment inquiries
- Collect past due balances through effective communication and negotiation
- Assess patients' financial situations to determine eligibility for hardship programs and establish payment plans
- Review accounts receivable and coding issues to ensure accuracy and resolve discrepancies
- Collaborate with internal departments to address complex billing issues
What is Required (Qualifications):
- Minimum High School Diploma or GED required
- At least five (5) years of medical billing and insurance claim filing experience
- Previous experience in a call center environment is highly desirable
- Strong knowledge of accounts receivable processes and medical coding
- Ability to maintain HIPAA compliance
How to Stand Out (Preferred Qualifications):
- Proficiency with Microsoft Office 365 (Word, Excel) and database management
- Excellent communication and interpersonal skills, particularly in handling challenging conversations
- Ability to type a minimum of 40 words per minute
- Detail-oriented with a high degree of accuracy in data entry and documentation
- Experience using remote collaboration tools and customer relationship management systems
#OncologyServices #RemoteWork #CareerOpportunity #MedicalBilling #PatientCare
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