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Patient Enrollment Specialist, Tennessee (REMOTE)
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Job Description
- Req#: 116
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Flexible schedule with part-time and full-time availability
- Opportunity for career advancement and growth within a pharmacist-led organization
- Work remotely from anywhere in Tennessee
- High-impact role with a focus on patient education and care coordination
- Collaborative work environment with cross-functional teams
- Chance to make a significant impact on patient outcomes and medication safety
What to Expect (Job Responsibilities):
- Conduct outbound and inbound calls to educate patients on Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) programs
- Successfully enroll patients during live interactions while addressing objections and questions
- Schedule patient appointments with clinical pharmacists and care teams
- Respond promptly to patient inquiries via phone, voicemail, and email
- Accurately document all patient interactions in accordance with compliance standards
What is Required (Qualifications):
- Minimum of 3 years of customer service experience in a healthcare or patient-facing environment
- At least 2 years of medical billing experience, with working knowledge of healthcare workflows
- 3 or more years of experience in a physician office or medical clinic setting
- 3+ years of medical clinic experience with demonstrated performance and reliability
- High school diploma or equivalent; college coursework in healthcare, business, or a related field is a plus
How to Stand Out (Preferred Qualifications):
- Prior sales or enrollment experience in healthcare or related industries
#HealthcareTechnology #PatientCare #RemoteWork #CareerGrowth #EnrollmentSpecialist
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