• Job Description

  Req#: 23019470

  Payments Transformation Manager

  About Cigna

  Cigna is a global health service company dedicated to helping people improve their health, wellbeing, and peace of mind. Cigna has over 74,000 employees globally, established in 1892 and serve more than 170 million customers throughout the world. We deliver choice, predictability, affordability, and access to quality care through connected, personalised solutions that advance whole person health, both in body and mind.

  POSITION SUMMARY

  Cigna has a new and exciting opportunity for a driven and passionate individual who thrives on change implementation as Cigna are looking to recruit a Payments Transformation Manager to join our team to implement and manage the new finance billing platform to meet our strategic goals.

  This role will involve implementing modern ways of payments in a global organisation to ensure we provide excellent service to all our clients.

  Your role as Payments Transformation Manager will be to plan, implement, manage, and execute the full process from start to finish and measuring success of the implementation of the new payment methods.

  This is a newly created and exciting opportunity reporting to the Head of Financial Operations.

  DUTIES AND RESPONSIBILITIES

  • Defining the strategy and being accountable for the implementation of the finance change and transformation strategy of new payment methods on a new finance platform
  • Implementing and managing the strategy collaborating with the wider finance team to completion
  • Composing training materials in a jargon free manner for all to understand
  • Liaising with the senior leadership team to present and execute project.
  • Measuring performance of the new payment methods
  • Troubleshooting any issues of the implementation of the payment options
  • Concisely and logically communicate insights and suggestions, whether verbally (including in meetings), in writing or through executive-level, professional presentations
  • Looking at continuous improvement of the project after implementation

  ROLE REQUIREMENTS

  • Technical knowledge of retail payment options is required
  • Hands on knowledge of implementing payment method process
  • Advanced Excel skills for reporting
  • A proven track record in implementation of new payment methods is advantageous.
  • Project management skills are crucial.

  Personal Competencies

  • Strong multitasking skills and ability to manage competing demands.
  • Strong communicator & Influencer; ability to communicate ideas regardless of the audience, and ability to rally associates to your vision.
  • Possesses a "get-it-done" attitude - ability to get around roadblocks and stay focused on the vision.
  • Organized, resourceful, resilient, and able to prioritize tasks.
  • Able to manage projects/deadlines and multitasking with ease.
  • Ability to communicate/influence/negotiate easily and effectively across stakeholders from team members to executive management both verbal and written.
  • A proven track record in implementing payment methods in an orgnaisation is advantageous.

  Confidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2023 Cigna Healthcare

  About Cigna Healthcare

  Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

  Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

  If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.

• About the company

  Cigna is an American worldwide health services organization based in Bloomfield, Connecticut.

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