• Job Description

  Req#: 103705

  End Date

  Thursday 23 November 2023

  Salary Range

  £56,421 - £62,690

  
  

  We support agile working – click here for more information on agile working options.

  Agile Working Options

  Hybrid Working

  Job Description Summary

  Market and Competitor analysis and insight, giving external context to LBG Retail Banking performance.
  Applicants should be naturally curious, with good analytical skills and ability/desire to understand WHY different trends materialise.
  Key skill requirements include: data analysis and transformation (including Excel), strategic thinking, presentation skills, creating insight tailored to senior audiences, ability to own and shape new analysis … and to hit agreed deadlines.
  Existing knowledge of Retail Banking preferred.

  Job Description

  About the team …

  • The Performance and Market Insight Team (PMI) is a key team within Consumer Lending, providing an external lens to allow Senior Management to understand what is happening in the market and how this impacts our business.
  • PMI operates across the balance sheet and currently provides market insight to Mortgages, Savings, PCA, Overdrafts, Personal Loans and Cards teams, as well as summarising key insight from quarterly Competitor Results calls/disclosures.

  The role …

  • We’re looking for a Performance & Market Insight Manager who will help us to analyse & benchmark business performance through an external market, competitor, macroeconomic and regulatory lens.
  • This role is pivotal to help us shape the future direction of product propositions and strategy.

  What would you be getting involved with?

  • Gathering insight from a variety of internal and external sources to fully investigate and explain market trends and actively inform business decisions.
  • Reviewing annual and quarterly results from peers – including key high street competitors, building societies and challengers.
  • Regularly present analysis & findings to the wider business.
  • Contributing to Executive Committees, Board submissions and regulatory engagements.

  About you …

  • You'll have an eye for detail, ensuring all outputs are accurate and thoroughly checked.
  • You'll be a strong and credible communicator with an ability to work across a variety of teams.
  • You'll have the ability to think strategically alongside strong analytical and numerical skills.
  • You’ll be able to undertake ad hoc analysis with limited notice, and manage your other tasks and stakeholders accordingly.

  And the skills/background you’d possess?

  • A broad knowledge of UK Retail Banking, covering the core Retail products, competitors, economic factors and consumer trends.
  • You’ll be effective at generating and presenting insights for senior leadership teams.
  • You’ll have an understanding of Balance Sheet / P&L data and drivers of P&L performance.

  So what can we offer you in return?

  • In return for your expertise, your ongoing personal and professional development will be supported. Here, you'll grow as a person and develop your career. Our customers’ experience and success starts with yours.

  As well as a competitive salary, you’ll receive:

  • Generous pension contribution
  • 30 days leave plus bank holidays
  • Access to share schemes

  We're an equal opportunity employer and deeply value diversity within our organisation. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

  Please note the annual salary offered for this role will depend on experience and location.

  At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

  We keep your data safe. So, we'll only ever ask you to provide confidential or sensitive information once you have formally been invited along to an interview or accepted a verbal offer to join us which is when we run our background checks. We'll always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person.

  We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.

• About the company

  For over 250 years we’ve been making a difference to the lives of customers, businesses and communities. Today, we're still driven by our purpose of helping Britain prosper. We're part of an ever-changing industry and are currently on a journey to shape the financial services of the future, whilst supporting our customers’ changing needs. The scale and reach of our Group means we can offer a broad range of opportunities to learn, grow and develop. Our values-led culture and approach to inclusion and diversity means we can all make a real difference together.

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