JLL
Performance Manager - Critical Facilities
This job is now closed
Job Description
- Req#: REQ426526
Primary owner of designated CMMS system:
SME for training and account support
Author and owner of operational playbook
Work closely with the Operations Director to study formal and informal data to better understand and speak to Account performance.
Analyze work order data for all regions to identify gaps and/or issues at branches across the portfolio and present findings to the client.
Responsible for the forecast/trending of performance data and analyzing trends of monthly Critical Performance Indicator (CPI) results for performance improvement concepts.
Create, maintain , and optimize account-wide dashboards.
Draft and distribute reports on a weekly, monthly, quarterly, and annual basis.
Collaborate with the Platform team to have efficient, effective CPI tracking and reporting tools.
Implement reporting tools, such as CPIs, SLA’s, monthly, quarterly, and annual reports, which are used to track JLL’s performance.
Provide benchmarking support utilizing data from multiple sources and work with clients and teams to identify data needs and reporting.
Collaborate with Data Management to set up processes to ensure data validity and integrity in multiple databases and trackers and work with Regional and Facility Management Teams to ensure data quality.
Participate in the development and distribution of best practices, process documentation, and user support materials for data management tools.
Perform any other duties and tasks as assigned.
Bachelor’s degree or equivalent experience in business/financial/systems area is preferred, however, High School or Equivalent education is required .
5-10 years of Data Center experience
High level skills with Microsoft Office (Excel, Word, PPT) required . Experience with other data and statistical applications are a plus (PowerPivot, Tableau, SAS, Access, Minitab, Sigma Excel, SQL).
SharePoint experience is a plus.
Strong analytical skills with a track record of identifying potential issues pro-actively and formulating solutions and contingency plans
Excellent communication skills, ability to deal comfortably with more senior managers; capable of presenting to senior managers without undue tension and nervousness.
Be customer service oriented with client contact when necessary.
Strong leadership, organizational, and execution skills with a demonstrated ability to operate independently in a fast-paced environment.
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Compensated for Holidays Worked
Pay differential for Night Shift Employment
The salary mid-point for this role ranges from $79k-$94k, dependent upon candidates' skills and experience and geographic location
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
JLL empowers you to shape a brighter way.
Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Job Summary
The Data Center Performance Manager - Critical Facilities will be the primary owner of our customer's CMMS systems and the expert in training and support of the data center procedures and protocols toward operational best practices and standards within the data center environment. Qualified candidates will implement standardization of data center operational processes with regards to work orders, performance improvements, portfolio gaps and monthly CPI reviews
Responsibilities
Qualifications
Benefits
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
Some of these benefits, include:
About JLL
We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.
That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities. Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
Estimated total compensation for this position:
64,500.00 – 112,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data .
Location:
Remote –Allen, TX, Sterling, VAJob Tags:
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy here.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
Pursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.
Pursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.
Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.
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Pursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Accepting applications on an ongoing basis until candidate identified.
About the company
Jones Lang LaSalle Incorporated (JLL) is a global commercial real estate services company, founded in the United Kingdom with offices in 80 countries. The company also provides investment management services worldwide, including services to institutional and retail investors, and to high-net-worth individuals.