Remote Jobs

Pet Partners Customer Service Focused Insurance Agent


PayCompetitive
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: JR101660
      Employer Industry: Pet Health Services

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Work remotely from anywhere in the United States
      - Comprehensive benefits package including medical, dental, and vision insurance
      - 12 weeks of 100% paid parental leave
      - Supportive, pet-friendly work environment
      - On-the-job training and skills development opportunities

      What to Expect (Job Responsibilities):
      - Respond to internal and external inquiries within stated service level agreements
      - Manage incoming contacts regarding customer questions, complaints, and general inquiries
      - Analyze, research, and resolve problems and discrepancies for member accounts
      - Maintain product knowledge and awareness of customer service policies
      - Participate in solution innovation, sales, and retention efforts with clients

      What is Required (Qualifications):
      - Minimum of 2 years of customer service, call center, or relevant experience
      - Must have and maintain a Property & Casualty License, or obtain one within 45 days of hire

      How to Stand Out (Preferred Qualifications):
      - Experience in the pet insurance industry or related field
      - Familiarity with federal and state regulations related to insurance

      #PetHealth #CustomerService #RemoteWork #CareerGrowth #EmployeeBenefits
  • About the company

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