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Pharmacy Tech Support Call Center Rep (Work from Home anywhere in the US)
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Job Description
- Req#: R1494472
Employer Industry: Life Sciences and Healthcare
Why consider this job opportunity:
- Salary up to $18.00 per hour
- Opportunity for conversion to a full-time position with the employer
- Work remotely with flexible scheduling options
- Supportive environment focused on teamwork and inclusiveness
- Ability to make a positive impact on patient support and healthcare outcomes
- Opportunity to gain experience in the pharmaceutical and medical device industries
What to Expect (Job Responsibilities):
- Serve as the primary contact for patients, pharmacies, and medical professionals utilizing an Opus Health program
- Provide initial support for customer requests via telephone, email, fax, or other means
- Quickly assess user issues and provide first-level support for problem resolution
- Document resolutions and escalate unresolved issues to the appropriate area
- Recognize operational challenges and suggest improvements to management
What is Required (Qualifications):
- High School Diploma or equivalent
- Pharmacy Technician experience required
- HIPAA certification
- Minimum of 3 years of call center experience
- Bilingual in English and Spanish
How to Stand Out (Preferred Qualifications):
- Experience in medical claim processing is a plus
- Additional language skills beyond English and Spanish
#LifeSciences #HealthcareSupport #RemoteWork #PharmacyTechnician #CareerOpportunity
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