Remote Jobs

Pharmacy Technician Call Center Supervisor


PayCompetitive
LocationLake Mary/Florida
Employment typeFull-Time
  • Job Description

      Req#: SUPER001309
      Employer Industry: Biopharmaceutical Patient Access Solutions

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Comprehensive benefits package including Medical, Dental, and Vision coverage
      - 401(k) with a 5% company match and immediate vesting
      - Company bonus where applicable
      - Supportive and collaborative work environment
      - Flexible scheduling options available for work-life balance

      What to Expect (Job Responsibilities):
      - Manage daily operations, including technician schedules, workflow assignments, and time-off approvals
      - Ensure quality and compliance by verifying that technicians complete tasks according to program requirements and pharmacy SOPs
      - Resolve technical and operational issues by reviewing prescription processing deficiencies and identifying staffing needs
      - Develop team performance through coaching, performance reviews, and managing improvement plans
      - Drive continuous improvement by participating in pharmacy quality initiatives and updating operational procedures

      What is Required (Qualifications):
      - Florida Board of Pharmacy Registered Pharmacy Technician license
      - National Pharmacy Technician Certification (CPhT)
      - High School Diploma or equivalent education
      - At least 5 years of pharmacy technician experience, preferably in a call center or high-volume environment
      - At least two years of experience in a lead or supervisor role in a similar environment

      How to Stand Out (Preferred Qualifications):
      - Exceptional customer service and communication abilities
      - Strong organizational and time management skills
      - Proficiency with computer systems and pharmacy software
      - Spanish language fluency
      - Experience with call center operations and metrics management

      #Biopharmaceutical #PatientAccess #PharmacyTechnician #CareerOpportunity #LeadershipRole

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

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