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Join John Lewis or Waitrose today

If you've ever stepped through the doors of a John Lewis or Waitrose shop, shopped online, or seen any of our adverts, you'll know there's something unique about us.

That unique proposition is our Partners. As co-owners they have a say in our business and receive a share of the profits, so they put time and effort into making it work. Our Partners are the reason we're the success we are. They're our secret sauce; the opportunity for us to differentiate.

Job Summary:

Job Description:

At a glance:

• Salary range - The budgeted salary range for this role is set at £57,600 - £92,400. We are looking for candidates who are in the range of - £57,600 - £75,000

• Contract type - Permanent contract

• Working pattern/flexible working - We know flexible working is important to you, and it is important to us too. The Partnership has adopted a blended working approach meaning you'll be able to work a mixture between the office and home based upon your personal needs whilst balancing the needs of the business. The PMO team aim for around 1 or 2 days a week in the office to connect and on a more ad-hoc basis to attend key meetings but again, are flexible on this.

• Location - This role is based at our Bracknell/ Victoria, London pending the relocation of the London office to Pimlico during the summer of 2024 after which the normal place of work will become Pimlico, London.

• Please note, any cost incurred as a result of travel to the office is the responsibility of the successful candidate. There is no travel allowance for this role.

About the role:

The PMO team sits within the Change Profession in Transformation Directorate. The profession was set up about 3 years ago to provide centralised teams of expertise in Change Management, Programme & Project Management and PMO (Programme Management Office). Together, we’re responsible for delivering and landing c£500m of projects across the John Lewis Partnership: everything from opening new fulfilment centres to the development of new IT systems, to enabling the growth of our Financial Services offer, to helping us develop into new fields such as Build to Rent - all with the aim of delivering the Partnership Plan.

The majority of the PMO team, including the successful candidate for this role, spend their time working in programme & project teams and are focused on ensuring efficient and effective programme and project delivery by supporting and constructively challenging delivery activity, providing insight to drive decision making and driving best practice through coaching and assurance.

The successful candidate will also be expected to play an active part in developing the PMO team’s capabilities while demonstrating the value of PMO within and beyond the Change Profession.

Your day-to-day remit will depend on your assignment across the wide range of initiatives in the Partnership’s portfolio, but you can expect to be focused on one or more programmes of work - working closely with the relevant programme manager(s) and project managers. You may also play a key role in supporting the governance of one of the Partnership’s Value Streams / Shared Capability Areas

You will be responsible for making use of and refining agreed delivery frameworks appropriately in the context of your programme and sub-portfolio(s); this is likely to include governance, risk/issue management, financial management, reporting and planning/dependency management as well as continuously developing your PMO team’s ways of working. You should expect to manage a small PMO team day-to-day, and are likely to manage a handful of less experienced PMO Partners.

Essential Skills & Experience you’ll need:

• Significant experience of working in a PMO or Portfolio team across complex programmes and projects

• Very strong stakeholder management, influencing and communication skills.

• Financial management of project costs & budgets

• Day-to-day management of a small team

Desirable Skills you’ll have:

• Experience of using PPM / Portfolio Management tools, such as Planview

• Relevant qualification(s) such as P3O, MoP, AIPMO or MSP

Benefits of the Partnership and the role:

• ? - Hybrid Working.

• ?️ - Full - time working holiday entitlement 25 days holiday, plus public and bank holidays (this is pro-rated for part time hours).

• ⚖ - Excellent work life balance, including focus on well being and flexible working and our marketing leading equal parenthood leave Policy

• ? - Defined Contribution pension scheme where your contributions will be matched by the Partnership (up to 8% of pay) and, after three years’ service, you’ll receive an additional Partnership contribution of 4% of pay, regardless of whether you pay in or not

• ? - You’ll get Partnership discount in store and online once you complete your Earning Membership period. That’s 25% off in John Lewis (12% off electrical products, some exclusions apply) and 20% in Waitrose (some exclusions apply) You’ll also be able to nominate someone you live with to share your discount.

• ? - Simple cycle to work support scheme

• ? - We’re really proud of our exclusive hotels based in some of Britain’s most beautiful areas and once you’ve been with us for three months, you’re welcome to explore them

• ? - Health Care cover (level applicable)

• ? - Learn more about our extensive range of exciting benefits that you could enjoy when you join us, visit - https://www.jlpjobs.com/about/benefits/

Next Steps:

• The application form consists of a CV upload followed by application questions. Please ensure you refresh the page each time you complete a task to ensure you complete everything that you need to in time. (If internal, check your Workday notifications and see further guidance on the PDW under "Internal application process").

• Once you've submitted an application the next steps of the process, if successful, are likely to include a 1 stage virtual interview

• You'll be asked about any adjustments you might need to support the recruitment process. Let us know, and we'll be sure to discuss it with you.

• Thanks for your patience in the meantime and for showing an interest in joining JLP.

• We occasionally close vacancies early in the event we receive a high volume of applications. Therefore, we recommend you apply early

You can view a copy of the full job outline here (internal only)Job Outline template- PMO Manager L6 (Updated Jul24) .pdf

For internal use only:

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At the John Lewis Partnership, we embrace our differences. We want you to be you. Because, well, we know you're at your best when you're free to be yourself.

Being a truly inclusive employer to us means creating an environment which celebrates your contribution, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion or belief. It's why we've set our own aim to become the UK’s most inclusive business - for our Partners (employees) and our customers.

We firmly believe that our future success lies in diversity of thought from all Partners and it's integral in our mission to build a happier world. ? ?

We welcome applications from everyone interested in working for us. And, once you're a Partner, your differences will make all the difference.

Find out more about D&I in the Partnership here.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where it is possible to do so. Please discuss this further with the hiring manager during your interview.